Very disappointing.
Received a bottled water cooler 1 week ago, it leaked overnight and called in the AM to report the fault. Was informed this would take 3 working days for someone to come out but...
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Jan
Kafevend
6 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Springs Customer Services team is currently investigating your response.
Eden Springs Customer Services Team
0800 804 8474
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TC
Trusted Customer
6 years ago
Data de compra: 21/09/2018
O que Trusted Customer disse sobre Kafevend:
Worst experience any body can have.
Jan
Kafevend
6 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Springs Customer Services team is currently investigating your response.
By ensuring they deliver the items to the correct place and if they are not sure the delivery driver should ask. When I ordered the items I especially requested that they deliver to me. There were...
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Jan
Kafevend
6 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Springs Customer Services team is currently investigating your response.
Having placed an order for Eden Springs water cooler system on the Friday, the kit was delivered on the Monday (ie next working day). Brilliant service
Was a good service, I was a little disappointed that we pay for Prime and it is supposed to be next day delivery which should have been on the Monday and they did not arrive until the Tuesday.
Other...
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0
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TC
Trusted Customer
6 years ago
Data de compra: 08/08/2018
O que Trusted Customer disse sobre Kafevend:
Terrible customer service
Avaliações de produtos
Peter
Kafevend
6 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Springs Customer Services team is currently investigating your response.
Over 20 years’ experience providing industry leading drinks and snacks vending machines across the UK. We can provide a solution to meet your requirements. Over 12000 machines installed in businesses from SME’s to Multinationals
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Over 20 years’ experience providing industry leading drinks and snacks vending machines across the UK. We can provide a solution to meet your requirements. Over 12000 machines installed in businesses from SME’s to Multinationals
