Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

JustAnswer Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 11,479 comentários

Cliente fiável

JustAnswer Verificado

1 year ago

Excellence

Anthony was very pleasant to work for

Cliente fiável

JustAnswer Verificado

1 year ago

It was just what I needed to calm my mind and take care of my condition. They were very time efficient and worth every dollar spent. Thanks!

nyasia.williams753

JustAnswer Verificado

Concord

1 year ago

O que nyasia.williams753 disse sobre JustAnswer:

Nyasia Williams

He was very helpful for my situation and gave me a lot of information I can use to help me. Thank you again -Nyasia

berendkyla

JustAnswer Verificado

Scotland, Tx

1 year ago

O que berendkyla disse sobre JustAnswer:

You need to save your favorite appraisers. This has cut down on frustration

I always get informative answers to my questions and added information.

Dpsfirm

JustAnswer Verificado

Houston

1 year ago

O que Dpsfirm disse sobre JustAnswer:

Great service from everyone

Cliente fiável

JustAnswer Verificado

1 year ago

I had a great conversation/advise from the doctor that responded. We had a little phone trouble but he didn't give up until we talked and it was great.

Cliente fiável

JustAnswer Verificado

1 year ago

The person helping me was very knowledgeable on the subject and you could tell he had a very good background on repairing furnaces and AC.

Cliente fiável

JustAnswer Verificado

1 year ago

Creating an Account

I am 72 Advised Carol up front. Her patience and reassuring me step by step calmed me down.

JustAnswer Team

JustAnswer

1 year ago

Hello, Thank you for sharing your review of your JustAnswer experience via Feefo. We appreciate you so much for taking the time to leave us this amazing review! We can’t wait to share your positive feedback for Carol. It’s always a pleasure to serve customers like you. We hope to see you back soon! Kind regards, Violet, JustAnswer Customer Care VioletES@justanswer.com 1-800-986-5038

Cliente fiável

JustAnswer Verificado

1 year ago

JustAnswer is a reputable site

I did not get my question answered, but was refunded so I’m happy. I like the idea of this service and I would have happily paid if someone was able to provide the correct answer. Both lawyers were...

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JustAnswer Team

JustAnswer

1 year ago

Hello Janmarhen, Thank you for sharing your feedback of your JustAnswer experience via Feefo. I appreciate you making us aware of your negative experience and I apologize for the inconvenience this has caused. You can ask of up to Third Opinion from another Expert as one of your benefits. The Experts who answer our customer questions are verified by an external source to ensure the proper licensing, credentials, and education are in place for their area of expertise. Additionally, they are required to complete a series of exams so we can ensure proper and up-to-date knowledge. We look forward to be of service to you again in the not-too-distant furture. Kind regards, Violet, JustAnswer Customer Care VioletES@justanswer.com 1-800-986-5038

JustAnswer Team

JustAnswer

1 year ago

Hello Janmarhen, Thank you for sharing your feedback of your JustAnswer experience via Feefo. I appreciate you making us aware of your negative experience and I apologize for the inconvenience this has caused. You can ask of up to Third Opinion from another Expert as one of your benefits. The Experts who answer our customer questions are verified by an external source to ensure the proper licensing, credentials, and education are in place for their area of expertise. Additionally, they are required to complete a series of exams so we can ensure proper and up-to-date knowledge. We look forward to be of service to you again in the not-too-distant future. Kind regards, Violet, JustAnswer Customer Care VioletES@justanswer.com 1-800-986-5038

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Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Porquê confiar nas avaliações da Feefo?

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JustAnswer Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?