Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Jules Verne Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 9,085 comentários

Cliente fiável

Verificado pela Feefo

3 days ago

Italy's Lake Como: Gardens, Villages & Alpine Views

Outros comentários a este produto (199)Ver Web site do Produto

Beautiful setting and hotel I am glad I upgraded to a lake view. Weather was not good but i still enjoyed the stay. Trips to villa Carlotta,and Como were very good although Lugano a bit boring The...

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Customer Experience

Jules Verne

17 hours ago

We're sorry you felt the rep did not give you and the group the attention and care you deserved, we do like all guests to feel well taken care of, your comments will be highlighted to ensure future improvement. It's great to hear you enjoyed the hotels setting, the lake view, and many of the excursions and we thank you for your 4* review. We look forward to welcoming you back soon.

Data de compra: 16/05/2026

Cliente fiável

Verificado pela Feefo

3 days ago

Azores Adventure: Volcanoes, Lakes & Island Life

Outros comentários a este produto (45)Ver Web site do Produto

Well organised, interesting itinerary, 3 guides, Terceira and San Miguel excellent, Faial poor. Hotels all very good Group size and mix very good Organised meals were very good Coach drivers were...

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Customer Experience

Jules Verne

18 hours ago

Thank you for your 4* review. We are pleased that the itinerary, hotels, meals and tour organisation met your expectations and was overall very good. Your comments about the guides will be passed on to our local team, to ensure the standard is excellent throughout. The feedback on pacing and some of the visits is appreciated, and will be considered in future tour planning. We hope to welcome you back soon.

Data de compra: 16/05/2026

Cliente fiável

Verificado pela Feefo

3 days ago

Crete & Minoan Legends: Greek Island Myths Tour

Outros comentários a este produto (75)Ver Web site do Produto

The activities were varied and well paced. The guide was exceptional.

Customer Experience

Jules Verne

18 hours ago

It's great to hear the tour was well paced, varied, and the guide exceptional. We aim to offer well‑balanced tours led by excellent local guides. Thank you for your 5* review, we trust you've many fond memories and hope to welcome you back soon!

Data de compra: 21/05/2026

Cliente fiável

Verificado pela Feefo

3 days ago

Italian Lakes Tour: Villas, Gardens & Grand Estates

Outros comentários a este produto (43)Ver Web site do Produto

Good breakfast at Grand Hotel Menaggio but dinners overpriced and disappointing. Excellent guides (Julia and Daniela) who were knowledgeable and efficient. Good choice of gardens/villa to visit....

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Customer Experience

Jules Verne

18 hours ago

We are sorry to hear that you found the hotels dinner options disappointing and encountered poor weather in the Lakes, but are delighted you enjoyed the excursions and our excellent local guides. Thank you for taking the time to leave your 5* review, we hope to welcome you back soon!

Data de compra: 16/05/2026

Cliente fiável

Verificado pela Feefo

3 days ago

Georgia & Armenia: The Crossroads of Europe & Asia

Outros comentários a este produto (89)Ver Web site do Produto

A most interesting and well planned tour of two countries with fascinating histories and current political issues which were well illustrated by the sights we visited. Accommodation was first class...

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Customer Experience

Jules Verne

18 hours ago

We are thrilled you found this an interesting and well planned tour with first class accommodation. It's great the arrangements were comfortable and efficient, and the guides empathetic and knowledgeable. Thank you for the suggestion to include a welcome and farewell meal, we will certainly consider this in our future tour planning. Thank you for your 5* review, we hope to see you again soon.

Data de compra: 18/05/2026

Cliente fiável

Verificado pela Feefo

3 days ago

Grand Balkan Explorer: Albania, Kosovo & North Macedonia

Outros comentários a este produto (52)Ver Web site do Produto

A busy tour. unfortunately our Albanian guide who was with us for the entire journey was not great. He was disorganised so I was disappointed with our Tirana tour and dinner. But the North...

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Customer Experience

Jules Verne

19 hours ago

Thank you for your comments about the guides which will be passed on to our local partners to ensure improvement. We are sorry you felt disappointed with the tour and dinner in Tirana. Your suggestions to have shorter lunches and more time in Skopje will be reviewed, to enhance the programme. Many thanks for your 4* review, we hope to welcome you back soon.

Data de compra: 20/05/2026

Cliente fiável

Verificado pela Feefo

4 days ago

Grand Balkan Explorer: Albania, Kosovo & North Macedonia

Outros comentários a este produto (52)Ver Web site do Produto

This is a fascinating trip that gave me real insight into the region, while being very enjoyable. Lake ohrid is beautiful and the Orthodox monasteries are stunning.

Customer Experience

Jules Verne

19 hours ago

It's wonderful to read this was a fascinating trip and you enjoyed beautiful Lake Ohrid and the Orthodox monasteries. Many thanks for your 5* review! We trust you've many fond memories of your time in the Balkans and hope to see you again soon.

Data de compra: 20/05/2026

Cliente fiável

Verificado pela Feefo

4 days ago

Grand Balkan Explorer: Albania, Kosovo & North Macedonia

Outros comentários a este produto (52)Ver Web site do Produto

Interesting countries, good food and excellent guides. The itinerary could be improved as we only had a evening to look around Skopje and the last full day was visits to 2 monasteries after the...

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Customer Experience

Jules Verne

19 hours ago

Thank you for your suggestions to improve the itinerary which will be reviewed in planning future tours. We are delighted you found this an interesting tour, accompanied by excellent guides. Thank you for taking the time to leave your 4* review!

Data de compra: 20/05/2026

Cliente fiável

Verificado pela Feefo

4 days ago

Explore Sicily: Catania, Palermo & Mount Etna

Outros comentários a este produto (250)Ver Web site do Produto

Fabulous sites and Beate our guide was very knowledgeable. The tour definitely fitted what i had hoped to see and do. The hotels were very variable - Hotel Principe in Catania and Hotel Sonia in...

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Customer Experience

Jules Verne

19 hours ago

Thank you for your 4* review, it's great to hear this tour met your expectations and the guide, Beate, was very knowledgeable. Your feedback on the hotels will be passed on to our local team to ensure improvements can be made. We hope you've many fond memories of Sicily and hope to welcome you back soon!

Data de compra: 19/05/2026

Cliente fiável

Verificado pela Feefo

4 days ago

Southern Italy: Trulli, Sassi & Brindisi

Outros comentários a este produto (63)Ver Web site do Produto

This was a very good tour. The tour guide, Lucia, was excellent. She was very knowledgeable and made each part of the tour interesting.

Customer Experience

Jules Verne

19 hours ago

Thank you for your 5* review. It's wonderful to hear this was a very good tour and your guide, Lucia, was excellent. We hope to welcome you back on another adventure soon!

Data de compra: 20/05/2026

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Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Feefo Ecolabels

Estas medalhas verificam se as declarações ambientais de Jules Verne são claras e precisas, para que possa ter a certeza de que está a fazer compras sustentáveis. Desenvolvido em parceria com a Ethy.

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Jules Verne Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?