Appsoluty Rubbish!
I'll Never book with CI Jersey Travel again!
We were given late arrival time flights on evening of arrival so missed out on 3, 3 course meals at a cost of £90.
The Norfolk Lodge...
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Rebecca Larsson
Jerseytravel
3 years ago
Many Thanks for your feedback. We are sorry that you did not enjoy your stay in Jersey, and that after lengthy discussion with ourselves and the hotel during your stay that you remain unsatisfied despite the various compensations offered for your missed evening meal. As these by value significantly exceeded the original advance purchase price of £56 for 3 evening meals, we are unable to offer any further redress and consider the matter closed.
Yes except for shuttle back to airport which forgot us ! Hotel staff fixed it for us .
Nuria Arocas
Jerseytravel
3 years ago
Thank you for your feedback. We're happy that you had a wonderful holiday in Jersey :)
We apologize for the inconvenience you experienced with the transfer not showing up on your way back. We're glad that the issue was resolved, but we acknowledge that this service failure was not acceptable. We'll make sure to address this issue with our transfer provider to prevent it from happening in the future.
Avaliações de produtos
Nuria Arocas
Jerseytravel
3 years ago
Thank you for your feedback. We're happy that you had a wonderful holiday in Jersey :)
We apologize for the inconvenience you experienced with the transfer not showing up on your way back. We're glad that the issue was resolved, but we acknowledge that this service failure was not acceptable. We'll make sure to address this issue with our transfer provider to prevent it from happening in the future.
Data de compra: 21/09/2023
0
Partilhar
MF
Mr S Francksen
3 years ago
O que Mr S Francksen disse sobre Jerseytravel:
Very good and efficient
Nuria Arocas
Jerseytravel
3 years ago
Excellent news!
Avaliações de produtos
Nuria Arocas
Jerseytravel
3 years ago
Beautiful choice!
Data de compra: 17/09/2023
0
Partilhar
MP
Mr G Paton
3 years ago
O que Mr G Paton disse sobre Jerseytravel:
They are just superb ! My wife and I just love staying at the Dolphin. We have enjoyed coming for a number of years and the latest visit was no exception. Service at its best! Thank you
Perhaps could have kept us a bit more informed at times. Overall we were pleased with our hotel. We paid for private transfer to and from the airport. Happy with the pickup arriving but not with...
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Nuria Arocas
Jerseytravel
3 years ago
Thank you for your feedback. We're happy that you had a wonderful holiday in Jersey :)
We apologize for the inconvenience you experienced with the transfer not showing up on your way back. We're glad that the issue was resolved, but we acknowledge that this service failure was not acceptable. We'll make sure to address this issue with our transfer provider to prevent it from happening in the future.
Avaliações de produtos
Nuria Arocas
Jerseytravel
3 years ago
Thank you for your feedback. We're happy that you had a wonderful holiday in Jersey :)
We apologize for the inconvenience you experienced with the transfer not showing up on your way back. We're glad that the issue was resolved, but we acknowledge that this service failure was not acceptable. We'll make sure to address this issue with our transfer provider to prevent it from happening in the future.
Data de compra: 16/09/2023
0
Partilhar
MC
Mrs J Caffrey
Sutton coldfield
3 years ago
O que Mrs J Caffrey disse sobre Jerseytravel:
Excellent from booking stage to having holiday. Had a couple of queries and staff always pleasant and helpful
Nuria Arocas
Jerseytravel
3 years ago
Wonderful news! This is what we want, happy clients :)
Avaliações de produtos
Nuria Arocas
Jerseytravel
3 years ago
Wonderful news! This is what we want, happy clients!
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
