Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

JS Travel Insurance Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 1,990 comentários

Cliente fiável

9 years ago

Quick, easy, good price with horse riding included.

Trusted Customer

9 years ago

O que Trusted Customer disse sobre JS Travel Insurance:

Very efficient and professional

Very helpful and pleasant. Clearly explained policy,

Trusted Customer

9 years ago

O que Trusted Customer disse sobre JS Travel Insurance:

Very helpful friendly staff & a great proce

Trusted Customer

9 years ago

O que Trusted Customer disse sobre JS Travel Insurance:

After some initial glitches with the online system where it kept crashing I found it to be intuitive and sensible. It was simple to get the cover o wanted.

Trusted Customer

9 years ago

O que Trusted Customer disse sobre JS Travel Insurance:

Why do you keep asking me to rate an insurance service when I have never ma

Why do you keep asking me to rate an insurance service when I have never made a claim? How can I possibly rate an insurance company until I have made a claim? Only after I make a claim (if ever) can...

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Chris Hollingsworth

JS Travel Insurance

9 years ago

Thank you for your comments and responding to our request for a review. The review we are asking you to comment on is the process of purchasing our Travel Insurance online or over the telephone.

The review or a claim, if one was to be made would be sent from the company that deals and administers a possible claim.

I am sorry if this is confusing, it would difficult for us to ask for a review from our customers regarding the claims process as not all of our customers will make a claim.

Thank you for your feedback.

Regards

Chris Hollingsworth
Manager

Trusted Customer

9 years ago

Chris Hollingsworth Thank you so much for replying to my submitted comments. You are the only company to do so. Everything we do these days e.g. Booking flights, insurance, trains, coaches, hotels and buying from the internet want to find out how they have done. I have found that if we don't reply to the first request we are bombarded with more until we finally give in. It is a form of bullying as far as I'm concerned. It makes me not want to have contact with these companies again but everyone is starting to do it so where does that leave people like me who do not want these mails? Like most people in this world, I have moans about much of the services being offered on a day to day basis. I often feel that I should say something but never do so I suppose I should not complain when I'm not happy about something but when a company asks for a review form to be completed, they must accept what I write. You have and have replied answering my questions which I really do appreciate. Going back to the review, I have always been more than happy with your service whilst booking travel insurance with you - that's why I stay with you. Although I could have made a claim, I haven't but hopefully I will 'stay' with JS Insurance if I ever do make a claim. Thank you once again for following up my review comments. Susan Poole

Cliente fiável

9 years ago

Got exactly what I wanted

Got the exact insurance I needed for my cricket tournament.n

Cliente fiável

9 years ago

Excellent service

Extremely helpful lady, I was very impressed.

Cliente fiável

9 years ago

Trek to 4167m cost double trek to 4000m

Overaqll good product. One problem: to trek to 4167m we were required to take out insurance to trek to 6000m, at double the premium for trekking to 4000m. Surely a sliding scale or some flexibility...

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Trusted Customer

9 years ago

O que Trusted Customer disse sobre JS Travel Insurance:

Very good service.

This will be the 3rd time using the insurance. They are great and can always guarantee i get the best.

Cliente fiável

9 years ago

Excellent service by JS Travel Insurance

Cordial response and knowledgable advice

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Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Porquê confiar nas avaliações da Feefo?

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JS Travel Insurance Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?