Stop asking for feedback after simply purchasing online. Clearly I can’t rate an insurance purchase unless I have used the insurance.
David Mayo
InsureandGo Aus
3 years ago
Hi Matthew,
Thank you for your comment. We request feedback to customers after purchasing so that we can collect feedback about our purchase process, products or the serviced provided by our customer service team.
Kind Regards,
Anna
Avaliações de produtos
David Mayo
InsureandGo Aus
3 years ago
Hi Matthew,
Sorry again for our feedback request. Feefo requests feedback to customers and unfortunately, we cannot control the minimum character limit. However, we have shared your comment with their team.
Regards,
Anna
Have used Insure and Go previously over the years, easy to apply on line and good for seniors. Also very good for pre-existing medical coverage. Haven't had to make any claims, so I cannot comment on...
Customer service very helpful when contacted to query some details and easy to purchase the travel insurance online, which I did. Good to insure with a local AU Company.
I find that they are one of the few companies who will cover for my pre-existing and my age. I have insured with the before and have recommended them to my family. Very expensive though for my age...
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Avaliações de produtos
Data de compra: 10/01/2023
0
Partilhar
Cliente fiável
Verificado pela Feefo
3 years ago
Very easy to apply online. Components of policy easy to follow.
Data de compra: 11/01/2023
0
Partilhar
GD
Grace D.
Verificado pela Feefo
Sydney
3 years ago
O que Grace D. disse sobre InsureandGo Aus:
Good value. I could easily update my travel insurance dates when airline cancelled my flight. 🙌
When I phoned my query was sorted promptly however what preceded this could certainly be improved.
I went on line to get a quote for domestic travel, and accepted the quote and paid with PayPal....
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
