Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Infinity Technology Solutions - T/A Infinity Group Comentários

http://www.infinitygroup.co.uk

Infinity Group are a leading provider of award winning IT Support, Digital Transformation and Microsoft Dynamics 365 Consultancy

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classificações no último ano

A apresentar todos os 4,472 comentários

Scott Rudd

Verificado pela Feefo

Darenth Print, Crayford.

9 years ago

O que Scott Rudd disse sobre Infinity Technology Solutions - T/A Infinity Group:

Great Flexible Service!

The service that we received from Infinity was brilliant. From sales the install Infinity were helpful and professional. The install team was flexible and was willing the change dates in order to...

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Cliente fiável

Verificado pela Feefo

9 years ago

Purchasing process fine, installation ok but quite a few problems getting t...

Purchasing process fine, installation ok but quite a few problems getting the system to work correctly. Eventually sorted.

Rob Coyle

Verificado pela Feefo

9 years ago

O que Rob Coyle disse sobre Infinity Technology Solutions - T/A Infinity Group:

Great service and resolution

Great service and resolution. Thank you.

Mike Evans

Verificado pela Feefo

Swansea

9 years ago

O que Mike Evans disse sobre Infinity Technology Solutions - T/A Infinity Group:

Excellent service by Infinity Group

Timely and excellent support.

Cliente fiável

Verificado pela Feefo

9 years ago

Good service by Infinity Group

Very good service - in particular from the telecoms team

Matt Baker

Verificado pela Feefo

9 years ago

O que Matt Baker disse sobre Infinity Technology Solutions - T/A Infinity Group:

10/10 couldn't ask for more. Brilliant customer service.

From previous experiences I was weary to begin with another telecoms provider but now I can say I've never been happier. Whatever issue I had they managed to fix and it's nice to have a real human...

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Roger Howarth

Verificado pela Feefo

9 years ago

O que Roger Howarth disse sobre Infinity Technology Solutions - T/A Infinity Group:

Excellent service by Infinity Group

The person fitting the system was excellent

Cliente fiável

Verificado pela Feefo

9 years ago

out of action for 3 days, lost business while you were trying to transfer o...

out of action for 3 days, lost business while you were trying to transfer over our broadband and still not yet fully completed

Infinity Group

Infinity Technology Solutions - T/A Infinity Group

9 years ago

Hi Rhonda, Unfortunately, during the broadband migration a unforeseen fault occurred at the local exchange resulting in loss of service. As we explained, this happens very rarely. To quickly rectify this, we sent an Engineer to site the next working day at no cost to configure the data network over another broadband connection. We appreciate this caused great frustration and can only apologise about this.

Cliente fiável

Verificado pela Feefo

9 years ago

I was not at all satisfied with communcations between ourselves and Infinit...

I was not at all satisfied with communcations between ourselves and Infinity. We only put our business with Infinity because of links with another firm who were already clients. I tried several...

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Infinity Group

Infinity Technology Solutions - T/A Infinity Group

9 years ago

Hi Jane, Sorry to hear you were not happy with the communications between Infinity Group and yourself. Unfortunately I was not made aware of your frustrations and the team here liaised regularly with your IT Support provider throughout the project. Apologies for any inconvenience caused. On a more positive note I am glad our Engineer was able to resolve your connection issue fast and efficiently.

Alex Brown

Verificado pela Feefo

9 years ago

O que Alex Brown disse sobre Infinity Technology Solutions - T/A Infinity Group:

Excellent service by Infinity Group

Good professional service and the new phone system is working well.

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