Really quick to get test results back. Dashboard is consumer friendly.
I would like to understand some of my results in relation to my age and sex.
More feedback on improving some of the measures...
Saiba mais
0
Partilhar
Cliente fiável
Verificado pela Feefo
3 years ago
Excellent Process
From online ordering, payment and delivery - the process was easy, seemless and efficient.
0
Partilhar
Cliente fiável
Verificado pela Feefo
3 years ago
Efficient and thorough.
0
Partilhar
PA
Pankhuri Agarwal
Verificado pela Feefo
3 years ago
O que Pankhuri Agarwal disse sobre i-screen:
Good experience
It was quick and simple. The results came out fast too. Satisfied with the service
0
Partilhar
Cliente fiável
Verificado pela Feefo
3 years ago
No receipt received
You did not give me a receipt after paying my bill online before going to my appointment. I was asked to pay it when I arrived. I then had to prove I payed it by searching through my bank details. I...
Saiba mais
Amelia Thornycroft
i-screen
3 years ago
We're sorry to hear you didn't have a good experience at the collection centre. We have followed up with the laboratory regarding your concern and they are sincerely apologetic for the inconvenience. For future reference the receipts are attached to the original order confirmation email.
0
Partilhar
Cliente fiável
Verificado pela Feefo
3 years ago
Fast service. Good detail
Fast. Nice detail. Could use with recommendations on each check.
0
Partilhar
Cliente fiável
Verificado pela Feefo
3 years ago
Excellent Report
A very comprehensive and easy to read report. Even my doctor was impressed. I finally have an answer to my problem!
0
Partilhar
Cliente fiável
Verificado pela Feefo
3 years ago
Just so easy to use and i was pleased to see it was seamless at the collection point
0
Partilhar
MB
Matthew Beech
Verificado pela Feefo
3 years ago
O que Matthew Beech disse sobre i-screen:
Customer query response was inadequate
Look, overall the website and booking process works ok. My disappointment is that when I requested amendments to the blood test I was advised that 'the lab' stated it was not possible. I was able...
Saiba mais
Amelia Thornycroft
i-screen
3 years ago
Sorry to hear that you weren't 100% satisfied with our service. Some tests are restricted which we're not able to offer without a GP referral, and we're sorry that we couldn't help you on this occasion.
Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
