Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

MOL Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 434 comentários

Lorel Wallis

Verificado pela Feefo

5 years ago

O que Lorel Wallis disse sobre MOL:

Very responsive and provided clear information as and when required

Natalie

MOL

5 years ago

Thank for you leaving this 5 star rating Lorel!

Olivia Hayes

Verificado pela Feefo

Leeds

5 years ago

O que Olivia Hayes disse sobre MOL:

The service has been great with the team being really on it with calling me to update me on my application and any further information that they need!

Natalie

MOL

5 years ago

Thank you Olivia! Good luck on your course :-)

Hein van der Merwe

Verificado pela Feefo

5 years ago

O que Hein van der Merwe disse sobre MOL:

Thanks MOL and John Culshaw!

Highly impressed with MOL's professional service and flexible distance learning options so far. John Culshaw's support was especially top-notch - very helpful, patient and an all-round pleasure to...

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Natalie

MOL

5 years ago

Thank you for your feedback and for the lovely comments about John. Wishing you the best on your course!

Hannah

Verificado pela Feefo

London

5 years ago

O que Hannah disse sobre MOL:

5 star service so far!

John answered all my questions thoroughly, there is a lot to think about and consider when enrolling on a new course and John made the decision really easy with the service he provided. There was no...

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Natalie

MOL

5 years ago

Thank you for taking the time to leave us this 5 star rating. We really appreciate the comments you made and think it's important that you didn't feel pressured in your decision. Good luck on your course Hannah!

Cliente fiável

Verificado pela Feefo

5 years ago

Extremely positive customer journey

After a searching for a training provider that offered a recognisable qualification to qualify as a Licensed Conveyancer and contacting three training providers. My experience with MoL so far has...

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Natalie

MOL

5 years ago

Thank you for leaving this review and for your 5 star rating. We will ensure Roseline receives this feedback. All the best on your course!

Jo Smith

Verificado pela Feefo

5 years ago

O que Jo Smith disse sobre MOL:

Great customer service

The price was competitive and they were really responsive to my enquiry. I was browsing their website and had a web chat with Norman and he called me straight away (with my prior agreement) to talk...

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Natalie

MOL

5 years ago

Thank you Jo for taking the time to leave this feedback for us. We greatly appreciate it and happy to hear that you were supported by Norman. Good luck with your course!

Cliente fiável

Verificado pela Feefo

5 years ago

John was really helpful, and knowledgeable on the area of study I wanted to explore, and talked me through different ways of learning available to help suit my needs. He was genuine with a no...

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Natalie

MOL

5 years ago

Thank you for taking the time to leave this feedback about John. We are glad you found the process easy and wish you the best of luck on your course!

Nikki Malone

Verificado pela Feefo

5 years ago

O que Nikki Malone disse sobre MOL:

Very Helpful

Roseline Sarker was polite, helpful and very attentive when I enquired about the course. She guided me through the application process and answered all of my questions.

Natalie

MOL

5 years ago

Thanks Nikki! We appreciate you leaving this feedback about Roseline and will ensure this is passed onto her :-)

Man Hon Ng

Verificado pela Feefo

High Wycombe

5 years ago

O que Man Hon Ng disse sobre MOL:

Professional handling

Roseline is very nice and patient. Even a simple issue like signing the form in PDF (which I don't know how to do, and she has no obligation to teach me to use the PDF), she help me to solve it. It...

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Natalie

MOL

5 years ago

Thank you for leaving this lovely feedback about Roseline, we will ensure this is passed onto her :-)

Jade Diaf

Verificado pela Feefo

Essex

5 years ago

O que Jade Diaf disse sobre MOL:

5 star service from Norman

I previously done my Level 3 CIPD in HR with Kerry who is amazing and is a fab tutor. Norman has been very helpful and provided a great service to enrol me.

Natalie

MOL

5 years ago

Hi Jade thank you so much for leaving this lovely feedback for us! We are delighted you have decided to study your CIPD L5 with us too and wish you all the success on your programme.

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MOL Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?