Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

HTS Spares Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 606 comentários

Wayne

Verificado pela Feefo

GBR

5 days ago

O que Wayne disse sobre HTS Spares:

Easy to use - no fuss experience.

Easy to use the website. All goods delivered with no fuss.

Vicky

HTS Spares

4 days ago

Thanks for your 5* review, Wayne! Glad we could give you a no fuss experience! Look forward to supplying you again soon. Vicky HTS Spares Team

Mark

Verificado pela Feefo

GBR

8 days ago

O que Mark disse sobre HTS Spares:

Quality products, great prices. Fast delivery. Top service.

Vicky

HTS Spares

4 days ago

Thanks for your 5* review, Mark! Look forward to supplying you again soon. Vicky HTS Spares Team

Cliente fiável

Verificado pela Feefo

9 days ago

Vicky

HTS Spares

4 days ago

Thank you for your 5* review! Look forward to supplying you again soon. Vicky HTS Spares Team

Cliente fiável

Verificado pela Feefo

9 days ago

Ordered parts and got email saying it was dispatched. 1 month later no parts and they are not replying to emails.

Vicky

HTS Spares

4 days ago

Thank you for taking the time to leave feedback, and once again, please accept our sincere apologies for the mix-up with your order. As discussed over email, this absolutely shouldn't have happened and we're very sorry for the frustration it caused, especially with the delay in getting back to you. We're glad your parts have now arrived this week and that we were able to get things resolved with you directly. We really do appreciate your business and your patience throughout, and we hope you'll give us the chance to provide a much better experience next time. Vicky HTS Spares Team

Liz

Verificado pela Feefo

USA

12 days ago

O que Liz disse sobre HTS Spares:

excellent service

quick delivery. had what nobody else had.

Vicky

HTS Spares

6 days ago

Hi Liz, Thank you for your 5* review. Look forward to supplying you again soon. Vicky HTS Spares Team

Paul

Verificado pela Feefo

18 days ago

Vicky

HTS Spares

15 days ago

Thank you for your 5* review. Look forward to supplying you again soon! Vicky HTS Spares Team

Cliente fiável

Verificado pela Feefo

19 days ago

easy to use website, did everything they said they would! good description of the tines for the JCB, simple order process, items arrived following morning

Vicky

HTS Spares

15 days ago

Thank you for your lovely 5* review. Glad we could support you and look forward to supplying you again soon! Our team are always on hand to support. Vicky HTS Spares Team

Paul

Verificado pela Feefo

GBR

23 days ago

O que Paul disse sobre HTS Spares:

Hd1000 steering column

First class service as usual price spot on loads cheaper than any other. Thanks for your service and the bag of sweets 😁👍

Vicky

HTS Spares

15 days ago

Thank you for your lovely 5* review. Glad we could support you and look forward to supplying you again soon, Paul! Our team are always on hand to support. Vicky HTS Spares Team

Wayne

Verificado pela Feefo

GBR

26 days ago

O que Wayne disse sobre HTS Spares:

Awful service detrimental to business.

Awful just Awful. Ordered good and paid via credit card on line 29/04/2026. Paid £30 for next day delivery before 10.30am 30/04/2026. No goods arrived. Chased and told the order has not been picked...

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Vicky

HTS Spares

25 days ago

Hi Wayne, Thank you for taking the time to share your feedback, and we're truly sorry for the frustration and disruption this has caused you and your customer. As your account manager discussed with you on Wednesday, there were some specific circumstances around your account that we worked to accommodate so this order could go ahead. The picking list was printed in good time, but unfortunately due to an internal error it wasn't actioned as it should have been, and by the time this was picked up later in the day it was too late for dispatch. This was entirely our mistake and we sincerely apologise. The £30 next day delivery charge will of course be refunded in full. We completely understand the impact this has had on your business and your customer, and we don't take that lightly. Please do let us know if the order hasn't arrived today so we can escalate immediately, and we'd welcome the opportunity to discuss this further with you directly. Vicky HTS Spares Team

Cliente fiável

Verificado pela Feefo

1 month ago

Good products and fast delivery

Vicky

HTS Spares

1 month ago

Thank you for your 5* review! Look forward to supplying you again soon. Vicky HTS Spares Team

Cliente fiável

1 month ago

👍

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Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Porquê confiar nas avaliações da Feefo?

Saiba mais sobre a Feefo

HTS Spares Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?