Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

House Buyer Bureau Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 498 comentários

Rob

Verificado pela Feefo

Ripley

5 years ago

O que Rob disse sobre House Buyer Bureau:

Always kept me informed and wouldn't hesitate to recommend them!

Very prompt service from start to end, always kept informed of what was going on. Wouldn’t hesitate on recommending these to anyone else.

Teresa

Verificado pela Feefo

Stow

5 years ago

O que Teresa disse sobre House Buyer Bureau:

Easy to talk to and explained everything very clearly.

Although I didn't sell my property to House Buyer Bureau, my experience has been a very positive one. I felt anxious about contacting them but Dorothy was easy to talk to, friendly and explained...

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Sue

Verificado pela Feefo

Gloucester

5 years ago

O que Sue disse sobre House Buyer Bureau:

HBB were excellent throughout the sale and Kerrie was very helpful

The HBB were excellent throughout the sale of my mother’s property. It was a particularly tricky transaction as my father had died and my mother had moved in with me for around a year before. We were...

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Sam

Verificado pela Feefo

Hunwick

5 years ago

O que Sam disse sobre House Buyer Bureau:

The whole process was faultless

We purchased a property from HBB and the whole process was faultless. The communication from Nicola Shaw on the whole process and how things were progressing was superb. Nicolas communication was...

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David

Verificado pela Feefo

Bournemouth

5 years ago

O que David disse sobre House Buyer Bureau:

Never any pressure just very helpful advice. Recommend as trustworthy

Found the services of the House Buyer Bureau, to be professional and honest. I was provided with a very fair and prompt valuation. The one main thing was there was never any pressure just very...

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David

Verificado pela Feefo

Leicester

5 years ago

O que David disse sobre House Buyer Bureau:

Approach was not 'hard sell' and at no time did I feel under pressure

Although we decided not to proceed with a sale to the House Buyer Bureau I was impressed by the courteous and efficient manner that Suzanne dealt with my enquiry. Her approach was not 'hard sell'...

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Robert

Verificado pela Feefo

Solihull

5 years ago

O que Robert disse sobre House Buyer Bureau:

No hesitation in highly recommending this company

The assistance and advice I received from Suzanne Wood was excellent. Although we did not complete a sale at this time I would have no hesitation in highly recommending this company as they went the...

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Steve

Verificado pela Feefo

Birkenhead

5 years ago

O que Steve disse sobre House Buyer Bureau:

Helpful and supportive, but we want more flexibility with paperwork

Difficult to comment as we did not proceed in the end. However, Dorothy was very helpful and supportive. We were a little concerned that when we asked for some things to be included in the formal...

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Andy

House Buyer Bureau

5 years ago

Thanks for taking the time to leave some feedback, we appreciate it. All valid points. We've made some changes to the way our offers are now produced so that the team can send them to you via the post, and they can also add notes to the documents to take into account any 'special conditions' that we agree with you. I'm sorry we couldn't make our offer work for you this time, but if your circumstances change then please do get in touch. All the best.

Tom

Verificado pela Feefo

Norwich

5 years ago

O que Tom disse sobre House Buyer Bureau:

Helpful, professional, and made it all very easy!

Nicola, Richard and the team were fantastic in the sale of our property. They helped us secure a quick sale and were very helpful and professional throughout the process and made it all very easy. A...

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Emma

Verificado pela Feefo

5 years ago

O que Emma disse sobre House Buyer Bureau:

Communication and customer service was great, but I didn't go ahead.

I never went ahead with the sale as the offer wasn't enough for me. It was reasonable considering the current climate. The communication and customer service was great and Dorothy was really friendly.

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House Buyer Bureau Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?