Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

House Buyer Bureau Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 498 comentários

Mrs G Stoll

Verificado pela Feefo

Barnard Castle

7 years ago

O que Mrs G Stoll disse sobre House Buyer Bureau:

Very professional from the very first phone call to the last

If you are reading HBB reviews then I can say from my own personal experience you have come to a reputable company. I can’t praise Kim my buyer enough for all her hep in this process. Kim was up...

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Steph

House Buyer Bureau

7 years ago

Thank you so much for your kind review. We're so pleased you were happy with the service and we've passed your lovely comments on to Kim and our Managing Director!

Ms Grimes

Verificado pela Feefo

Hampshire

7 years ago

O que Ms Grimes disse sobre House Buyer Bureau:

It was really done very well.

I have no complaints. I wanted to sell my flat to pay for nursing home fees for my mum. Dorothy was very helpful and Kirsty was very good too.

Steph

House Buyer Bureau

7 years ago

Thank you for your review. We're pleased you were happy with the service and have passed your comments on to Dorothy and Kirsty.

Mr Potter

Verificado pela Feefo

Peacehaven

7 years ago

O que Mr Potter disse sobre House Buyer Bureau:

I wouldn't hesitate to use HBB again

Due to delay in extending the Leasehold from the Managing Agents of the flat. The whole transaction became very drawn out and frustrating. Instead of a few weeks it took six months. No normal buyer...

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Steph

House Buyer Bureau

7 years ago

Thank you for your kind review, we're pleased we got there in the end for you and the frustrations are behind you now. We've passed your kind words on to Dorothy.

S Pearson

Verificado pela Feefo

Willesborough

7 years ago

O que S Pearson disse sobre House Buyer Bureau:

I would highly recommend this company

I have to say we were very impressed especially with kim who helped us through the process . I would highly recommend this company . A big thankyou to you for all your help

Steph

House Buyer Bureau

7 years ago

We're so pleased you found the service so helpful. We'll pass your comments onto Kim.

H Tajuddin

Verificado pela Feefo

Bingley

7 years ago

O que H Tajuddin disse sobre House Buyer Bureau:

House Buyer Bureau were great

House Buyer Bureau were great and the whole process was relatively smooth. We had spoken to a number of similar companies but found Kim who handled our case to be the most honest and passionate. She...

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Steph

House Buyer Bureau

7 years ago

Thank you for your kind review, we aim to take the stress out of moving, so we're pleased you found the process so easy. We've passed your comments on to Kim.

Steve

Verificado pela Feefo

Gosport

7 years ago

O que Steve disse sobre House Buyer Bureau:

Kim Tristram was a real pleasure to deal with at every step

HBB is a very proffesional company handling the difficult purchase of my former flat against all the odds. Despite issues with an absentee freeholder (the little monkey) I have now completed after 6...

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Steph

House Buyer Bureau

7 years ago

We're so pleased you were happy with the service and we overcame all the hurdles for you. Kim says enjoy shopping!

Mr & Mrs May

Verificado pela Feefo

Hucknall

7 years ago

O que Mr & Mrs May disse sobre House Buyer Bureau:

Don't know what I'd have done without you

With Kim & Jon it was very good. Always been very helpful & don't know what I'd have done without you. I was very worried and Kim kept my mind at rest all the time. I used their recommended solicitor...

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Steph

House Buyer Bureau

7 years ago

Glad to have been of help to you, our goal is to make the process as easy as possible. We've passed your comments onto Kim and Jon.

Rachel Anderson

Verificado pela Feefo

Birmingham

7 years ago

O que Rachel Anderson disse sobre House Buyer Bureau:

Kim Tristram was particularly helpful in keeping me updated.

Quick, efficient. Kim Tristram was particularly helpful in keeping me updated.

Steph

House Buyer Bureau

7 years ago

Thank you for your review, we're pleased you found the service quick and efficient and have passed your comment onto Kim.

Cliente fiável

Verificado pela Feefo

7 years ago

There were no last minute changes to the agreed offer.

My Dad was becoming increasingly frail at the time an opportunity arose to buy an assisted housing apartment in his preferred locality. The family needed to move quickly. We were made an initial...

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Steph

House Buyer Bureau

7 years ago

Thank you for your review, our service is ideal for this scenario and we're so pleased you felt the benefit.

G Walker

Verificado pela Feefo

Southoe

7 years ago

O que G Walker disse sobre House Buyer Bureau:

I can definitely recommend House Buyer Bureau

Sale handled very well. Slight hitch with the Title Deeds being a bit unusual but resolved quickly. Kim kept me up to date and answered any questions I had. Valuation was fair,at around 80% of the...

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Steph

House Buyer Bureau

7 years ago

Thank you for your review, we're pleased you were happy with the service. Thank you for your recommendation, remember if you do recommend us to anyone and we buy their house, you can benefit from our recommend a friend scheme and receive £2000.

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House Buyer Bureau Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?