Could not sort out my problem using just the web site so I had to ring customer services to resolve my problem. Was kept waiting over 1 hr when put on hold and decided to hang up.
The customer...
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CP
Chris Penny
Hotels.com UK Verificado
Brighton
1 year ago
O que Chris Penny disse sobre Hotels.com UK:
Simplicity itself!
Supremely easy to search and book
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CC
Colin Clark
Hotels.com UK Verificado
1 year ago
O que Colin Clark disse sobre Hotels.com UK:
Complaint on your system
I booked a hotel in Bath using my one key rewards. Some 30 minutes later I cancelled because the train travel was ridiculous for one night. I lost my rewards through no fault of my own. How unfair is...
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Cliente fiável
Hotels.com UK Verificado
1 year ago
Fairly simple to use
Fairly simple to use, but bit cumbersome
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Cliente fiável
Hotels.com UK Verificado
1 year ago
Frustrating experience
The booking I made seems to have reserved two rooms at the hotel, however, the confirmation email and request to pay for the room from the hotel only includes 1 room, I "booked" on Thursday, but...
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Cliente fiável
Hotels.com UK Verificado
1 year ago
Hotel booking for New York
Easy to use information transparent
This is all feed back on booking
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PM
Peter McDowall
Hotels.com UK Verificado
1 year ago
O que Peter McDowall disse sobre Hotels.com UK:
Dealt with bookings with real efficiency
Competitive prices excellent booking service
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PA
Paul
Hotels.com UK Verificado
Bridgend
1 year ago
O que Paul disse sobre Hotels.com UK:
Highly Recommended
Easy to navigate website with a wide selection of properties for which a good level of information is provided.
0
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Cliente fiável
Hotels.com UK Verificado
1 year ago
Straight forward process
I think all hotels should allow you to cancel up to one day before.
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Cliente fiável
Hotels.com UK Verificado
1 year ago
Fantastic price.
Fantastic price, location for what I need. Good choice of hotels.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
