Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

HOP Comentários

http://www.hop-property.co.uk

We offer Student & Professional Lets, Sales and Block Management all under one roof. Welcome to the Home of Property.

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classificações no último ano

A apresentar todos os 609 comentários

Cliente fiável

2 years ago

Friendly people very knowledgeable about the property

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Cliente fiável

2 years ago

Super unhelpful! Was incorrectly charged double rent and deposit for our new property. I rang two HOP agents and their accounts team who said it would correct itself. Quite a big stress as we were...

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Cliente fiável

2 years ago

Professional

Really professional company and nice agents.

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Cliente fiável

3 years ago

Unreliable scam agents. Not to be trusted.

They don't have enough integrity to be trusted. I couldn't get enough information about the house I wanted to buy, so I decided not to go ahead. I paid a refundable reservation fee. Which they have...

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Cliente fiável

3 years ago

Phone availability

Haven’t even been able to speak to a team member over several days of trying. Spent longer than an hour waiting in the queue and felt there was no point even waiting

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Cliente fiável

3 years ago

Good agent but poor on follow up

Viewing of property was great but after that no contact no return call to say someone else has been successful no return email

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Cliente fiável

3 years ago

Terrible experience

Terrible experience. Had a viewing on Saturday was told that we'll be contacted by phone on Monday for unanswered questions. No one called. I called Tuesday to get some answers about the property....

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PK

Patrick K

Leeds

3 years ago

O que Patrick K disse sobre HOP:

Great service so far!

Joseph had been great throughout the process. Communication has been regular and consistent, and he’s gone above and beyond to liaise with current tenant on matters.

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Cliente fiável

3 years ago

professional and extremely helpful

I would highly recommend "Hop" for renting property. Our experience was fabulous, with great service from start (viewing) to finish (application). Mr Tom was incredibly professional and provided...

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Cliente fiável

3 years ago

Jon was very helpful and prompt with his replies, and took time to listen

Very helpful and responsive.

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