First time used wont be the last, hassle free ,easy to follow instructions ,everything as advertised & sent.
0
Partilhar
Cliente fiável
Verificado pela Feefo
3 years ago
Brilliant service
0
Partilhar
MG
Mr Michael Goodwin
Verificado pela Feefo
3 years ago
O que Mr Michael Goodwin disse sobre Holiday Gems:
Easy booking
Easy to navigate the site, easy to book. Only downside for me was there was no option to add luggage so I don’t know what we have.
0
Partilhar
Cliente fiável
Verificado pela Feefo
3 years ago
Stuart was very helpful dealing with my holiday.
Very helpful and polite during our calls
0
Partilhar
MS
Ms Teresa smith
Verificado pela Feefo
3 years ago
O que Ms Teresa smith disse sobre Holiday Gems:
Easy and efficient
All great easy to book and easy to make payments though the £5:95p was an unexpected charge every time you make a payment
0
Partilhar
Cliente fiável
Verificado pela Feefo
3 years ago
5 star treatment
Very helpful. Will. Use again great price
0
Partilhar
MM
Mrs Angela Mitchell
Verificado pela Feefo
3 years ago
O que Mrs Angela Mitchell disse sobre Holiday Gems:
Great customer service easy to talk to .
0
Partilhar
Cliente fiável
Verificado pela Feefo
3 years ago
Really easy to book.
It was really easy to book. Not a bad price either.
Great. Thank you
0
Partilhar
Cliente fiável
Verificado pela Feefo
3 years ago
Great service at short notice.
After booking my holiday on line I received a call from a team member at Holiday Gems, informing me that the room I required was sold out. After a short discussion I was upgraded at no extra cost....
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0
Partilhar
MS
Mrs Michelle Swan
Verificado pela Feefo
3 years ago
O que Mrs Michelle Swan disse sobre Holiday Gems:
Unsatisfied customer terrible after service
I made an enquiry regarding a holiday which I had seen could not offer accommodation so I said to forget it and I would get back. Holiday was booked by Holiday Gems and money taken without my...
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Review Team
Holiday Gems
3 years ago
Mrs Swan this does not appear accurate. You booked online on our website - a package - and as per the terms of use of the website that you ticked to accept, the booking fulfilled. Money was debited in accordance with those terms, not taken without your permission. Any changes required after this are subject to the same terms and associated charges. We will advise the team involved if you are still awaiting some resolution about this and contact will be made via normal channels..
MS
Mrs Michelle Swan
3 years ago
It specifies on your website if you cannot fulfill the request ( not an order) then no money will be taken without your consent. I understand I have to pay for flights but not sure why I have to pay for seats a hold luggage. I have contacted your team and seemingly I will be re-embursed for accommodation. TX for your quick response
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
