Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Hoburne Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/hoburne | Feefo

A apresentar todos os 30,477 comentários

Customer

Verificado pela Feefo

7 years ago

O que Customer disse sobre Hoburne:

A great holiday park with a fantastic outdoor pool and splash pool. Clean and relaxing park.

Susan

Hoburne

7 years ago

Thank you for your kind feedback, please return soon for another great holiday.

Avaliações de produtos

Data de compra: 27/08/2018

Customer

Verificado pela Feefo

Bedworth

7 years ago

O que Customer disse sobre Hoburne:

We had an excellent holiday.The caravan was certainly platinum plus.The only negative was the outdoor pool was as heated but unfortunately it was cold.This for us is a big part of our holiday.Please...

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Vasco

Hoburne

7 years ago

We were delighted to learn that we have impressed you, thank you for reviewing your vacation with us and your feedback, we hope to welcome you once again in the near future.

Best wishes,

Team Devon Bay

Avaliações de produtos

Data de compra: 25/08/2018

Customer

Verificado pela Feefo

7 years ago

O que Customer disse sobre Hoburne:

It was a run of the mill site, without any outstanding features to warrant £35 per night fee. The pool, leisure area, sauna etc do add a certain gloss, but don't add to the physical camping...

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Hannah

Hoburne

7 years ago

Hello Stuart, thank you for leaving us a review, I'm saddened to hear that you didn't enjoy your experience at Blue Anchor. I have passed your comments about the water onto the maintenance team to investigate. We do not allow motorised scooters/ segways and we do inform our owners and guests of this, we also stop anyone we see using them although, as I'm sure you can appreciate it is very difficult to stop everyone all the time, however we do try our best. I'm sorry to hear that you wouldn't like to return.

Data de compra: 27/08/2018

Customer

Verificado pela Feefo

7 years ago

O que Customer disse sobre Hoburne:

Excellent!

Our lodge was so clean and had everything we could wish for. A real home away from home. The swimming pool was warm and clean and the children loved it. Lots of things to do including a sandy beach...

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Vicky

Hoburne

7 years ago

Thank you for your fantastic review, I am so pleased to read that you will be returning in the future.

Avaliações de produtos

Data de compra: 27/08/2018

Cliente fiável

Verificado pela Feefo

7 years ago

Did a job!

The beds were uncomfortable and the WiFi was poor

Doublebois Managers

Hoburne

7 years ago

Thank you for your review. I am sorry you did not get the most of out of your stay with us here at Doublebois. We endeavour to always ensure guests enjoy their Hoburne experience and your comments have been noted.

Data de compra: 27/08/2018

Customer

Verificado pela Feefo

Bahrain

7 years ago

O que Customer disse sobre Hoburne:

Impressed

Although we had a older 4 bed Lodge I was very impressed by the quality of the accommodation. I was equally impressed by the professionalism of your staf, their courtesy, and above all warmth.

Sam

Hoburne

7 years ago

Thank you for taking the time to review your stay in our Solent 4 Lodge. I am pleased to hear your comments regarding our staff here at Naish, we hope to see you again soon.

Avaliações de produtos

Data de compra: 27/08/2018

Customer

Verificado pela Feefo

7 years ago

O que Customer disse sobre Hoburne:

Highly recommended

I will definitely visit again and have already recommended to my family and friends, the only thing I would say that would have improved my visit was that the beds should be more comfortable as they...

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Vasco

Hoburne

7 years ago

Thank you for choosing our park for your holidays, we are pleased that everyone enjoyed their stay with us at Devon Bay. We have taken note of all of your feedback which we really appreciate as we always strive to improve. We are looking forward to welcoming you all back in the near future once again.

Best wishes,

Team Devon Bay

Avaliações de produtos

Data de compra: 27/08/2018

Customer

Verificado pela Feefo

Wickford,Essex.

7 years ago

O que Customer disse sobre Hoburne:

Pleasant campsite for the whole family.

Thoroughly enjoyed our stay at Devon bay. Site was kept tidy amenities were cleaned on a regular basis. Plenty for the children to do. Will be visiting again.

Vasco

Hoburne

7 years ago

We were delighted to learn that we have impressed you, thank you for reviewing your vacation with us, we hope to welcome you once again in the near future.

Best wishes,

Team Devon Bay

Data de compra: 27/08/2018

Customer

Verificado pela Feefo

7 years ago

O que Customer disse sobre Hoburne:

We stayed on the touring field which we have done for many years and as usual found the area clean and tidy, the toilet/shower block likewise. We miss the shop although the new cafe ( which doesn’t...

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Hannah

Hoburne

7 years ago

Hello Clive, thank you for the review, I'm pleased to hear you enjoyed your stay with us. The Café is brand new for this year and we are always looking at ways to improve. I have passed your comments onto the Café h team. The removal of the gate was a decision made by the environmental agency. Unfortunately we cannot replace it or provide another one near the touring field due to the parking spaces along the fence. We used to sell gas on park but due to lack of sales the decision was made to stop selling it, there are places within 3 miles in which you can purchase gas. We do hope to see you again soon.

Data de compra: 27/08/2018

Customer

Verificado pela Feefo

7 years ago

O que Customer disse sobre Hoburne:

The comfort and general cleanliness was good but I have pictures of the dirty floors in the bathroom and the dirt on both toilets and in the shower, the odur could also be detected in the air as...

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Hannah

Hoburne

7 years ago

Hello Sharron, thank you for leaving a review. I'm sorry to hear that you weren't happy with the cleanliness of your accommodation. Could you contact us at the park so we can discuss this matter (quote your booking reference number), I would hate to think this has tainted your view of Hoburne.

Avaliações de produtos

Data de compra: 27/08/2018

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Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Feefo Ecolabels

Estas medalhas verificam se as declarações ambientais de Hoburne são claras e precisas, para que possa ter a certeza de que está a fazer compras sustentáveis. Desenvolvido em parceria com a Ethy.

Ver outras medalhas

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Hoburne Comentários

Stay at Hoburne BashleyOutros comentários a este produto (4,150)Ver Web site do ProdutoCaravan clean, nice holiday park and staff. Good location. Hoburne Bashley just need to invest in the arcades as a lot of them were broken!

Stay at Hoburne Devon BayOutros comentários a este produto (5,765)Ver Web site do Produto

Stay at Hoburne NaishOutros comentários a este produto (5,116)Ver Web site do Produto

Stay at Hoburne NaishOutros comentários a este produto (5,116)Ver Web site do Produtoclean, pleasant, good value, good location and great staff.

Stay at Hoburne Devon BayOutros comentários a este produto (5,765)Ver Web site do Produto

Stay at Hoburne Blue AnchorOutros comentários a este produto (2,533)Ver Web site do ProdutoOverall stay was comfortable. Apart from spending an hour cleaning the shower and toilets the rest of our stay was good.

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?