Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

HobbyMaker Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/hobby-maker | Feefo

RM

Rosemary Maltby

Verificado pela Feefo

Cambridge

4 years ago

O que Rosemary Maltby disse sobre HobbyMaker:

honest efficient service.

Absolutely i would order again ~ very efficient service, thank you.

Avaliações de produtos

Data de compra: 18/03/2022

0

Cliente fiável

Verificado pela Feefo

4 years ago

I have not received the items I ordered yet. It has been a month and I’m still waiting, I am disappointed.

Avaliações de produtos

Clare - Help Team

HobbyMaker

4 years ago

Good morning, Thank you for your feedback regarding our service and this order. We are very sorry to hear that you had not received this order at the time of writing and we do apologise for any inconvenience this may have caused you. If you have still not received this order, we would recommend contacting us as soon as you can and we will have a look into this further for you. If you require any further assistance, please do not hesitate to contact us on 0800 001 4433 or email us at help@hobbymaker.co.uk. Kind regards, Clare W - Help Team www.hobbymaker.co.uk.

Data de compra: 18/03/2022

0

Cliente fiável

Verificado pela Feefo

4 years ago

Slow delivery

Bought on 16 March and didn't receive it until 23rd March. Today is 24th March so have not yet used it. I find this a very slow and therefore frustrating delivery service. Time from placing order to...

Saiba mais

Clare - Help Team

HobbyMaker

4 years ago

Good morning, Thank you for your feedback regarding our service. We're sorry to hear that you were disappointed with the amount of time that it took for this order to be delivered to you and we do apologise for any inconvenience this may have caused you. We have checked the delivery details for you and can see that this was still delivered to you within our 4 - 6 working day estimate which does not include weekends or bank holidays. However, we will still certainly make sure that your feedback is passed along to the relevant department. If you require any further assistance, please do not hesitate to contact us on 0800 6444 655 or email us at help@sewingstreet.com. Thanks, Clare W - Help Team www.sewingstreet.com.

Avaliações de produtos

Data de compra: 16/03/2022

0

KB

Kathleen Brock

Verificado pela Feefo

4 years ago

O que Kathleen Brock disse sobre HobbyMaker:

Arrived within said time frame & packaged well.

Data de compra: 15/03/2022

0

JE

julie elliott

Verificado pela Feefo

4 years ago

O que julie elliott disse sobre HobbyMaker:

Amazing

They are friendly efficient and I will certainly buy more and will obviously tell friends and family

Data de compra: 10/03/2022

0

PW

Patricia Walker

Verificado pela Feefo

Newcastle upon Tyne

4 years ago

O que Patricia Walker disse sobre HobbyMaker:

Great channel and service.

Items ordered were delivered within a few days. Very happy with purchases. Would certainly recommend.

Data de compra: 10/03/2022

0

Cliente fiável

Verificado pela Feefo

4 years ago

Prompt service

Avaliações de produtos

Data de compra: 10/03/2022

0

Cliente fiável

Verificado pela Feefo

4 years ago

not received

item not received

Ali - Help Team

HobbyMaker

4 years ago

Hello, Thank you for your review. We’re sincerely very sorry for the delay, we’ve taken a look and we note from the tracking that the order is progressing through the network however there were unforeseen delays, all being well we anticipate that it’ll be with you by the end of the week. Please again accept our sincere apologies and please do get in touch if there is anything else you require assistance with. JewelleryMaker

Avaliações de produtos

Ali - Help Team

HobbyMaker

4 years ago

Hello, Thank you for your review. We’re sincerely very sorry for the delay, we’ve taken a look and we note from the tracking that the order is progressing through the network however there were unforeseen delays, all being well we anticipate that it’ll be with you by the end of the week. Please again accept our sincere apologies and please do get in touch if there is anything else you require assistance with. JewelleryMaker

Data de compra: 09/03/2022

0

Cliente fiável

Verificado pela Feefo

4 years ago

Delivery slow as sent by Royal Mail.

HobbyMaker order. Received confirmation, then email to say delay then part of order arrived 7 days after delay email. Still awaiting rest of order. Great to be able to have 1 P&P price all day.

Data de compra: 09/03/2022

0

Cliente fiável

Verificado pela Feefo

4 years ago

Good service

Goods well packaged and arrived in good condition within timeline.

Avaliações de produtos

Ali - Help Team

HobbyMaker

4 years ago

Hello, Thank you for your review. We’re sincerely very sorry for the delay, we've had a look and your order has been accepted by the supplier (at the moment orders are being dispatched directly from Hunkydory Group Limited) can you please kindly get in touch with our Help Team and let us know the items you're outstanding and we'll chase this up for you. HobbyMaker

Ali - Help Team

HobbyMaker

4 years ago

Hello, Thank you for your review. We’re sincerely very sorry for the delay, we've had a look and your order has been accepted by the supplier (at the moment orders are being dispatched directly from Hunkydory Group Limited) can you please kindly get in touch with our Help Team and let us know the items you're outstanding and we'll chase this up for you. HobbyMaker

Data de compra: 09/03/2022

0

HobbyMaker Comentários

Dried Flowers Set of 5 (1 of each type)Outros comentários a este produto (4)Ver Web site do ProdutoExactly as was shown during the presentation. Honest & accurate.

Forever Florals - Wildflowers Coloured Twine Selection, 4 metres, 6 colursOutros comentários a este produto (3)Ver Web site do ProdutoI have no idea as I’m still waiting.

Premier Craft Tools - Craft Glue Sticks, 12 x 15g glue sticksOutros comentários a este produto (16)Ver Web site do ProdutoStill waiting for the order.

Amber Makes Vintage Sewing Craft Storage Set Kit - Instructions, Panel and Style-Vil (0.5m)Outros comentários a este produto (1)Ver Web site do ProdutoCan only give 3 stats as I've only just received it. Looks ok but fabric not as nice as I'd hoped.

Dried Flowers Set of 5 (1 of each type)Outros comentários a este produto (4)Ver Web site do ProdutoThey are OK very small but suitable

Soy Wax 1kgOutros comentários a este produto (1)Ver Web site do Produtonot yet received, still waiting delivery

Foldable Meori Box Mini Off White/Balloon 16.514x12.5cmOutros comentários a este produto (1)Ver Web site do ProdutoI have been advised these items are to follow so I am unable to omment at the moment.

BRAND NEW - Whopper Topper Pad - Delightful Deco - 40 Luxury Foiled & Die-Cuy Topper Sheets, 20 Designs - 2 Of Each, 300gsmOutros comentários a este produto (1)Ver Web site do ProdutoHunkydory always provide top quality goods at reasonable prices. Have bought their products for many years.

Foldable Meori Box Mini Berry Pink Solid 16.5x4x12.5cmOutros comentários a este produto (1)Ver Web site do ProdutoHave been advised this item will follow, so I am unable to comment at moment.

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?