Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Hobbs Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/hobbs | Feefo

Cliente fiável

4 years ago

Data de compra: 13/04/2021

Disappointed with the sizing of the clothes

Disappointed with the sizing of the clothes. Have purchased dresses and tops before and was always happy with the size and cut .

Jake C

Hobbs

4 years ago

Hello there, Thanks for taking the time to leave us feedback, I am very sorry to hear that you were less than satisfied with the sizing of your purchases, I can confirm that I have requested this be checked by our garment technicians to ensure that we are providing the most accurate sizing information possible for all of our garments on our website. I hope you have since returned the less than perfect fitting items for a full refund. Kind regards,

Avaliações de produtos

0

MB

MRS BRENDA BENNETT

Tiverton

4 years ago

Data de compra: 13/04/2021

O que MRS BRENDA BENNETT disse sobre Hobbs:

A smart little jacket.

Great on line service from Hobbs. Standard postage and my purchase arrived in just two days.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Avaliações de produtos

0

Cliente fiável

4 years ago

Data de compra: 10/04/2021

Beautiful colour and comfy!

Easy to order and kept updated re despatch etc.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Avaliações de produtos

0

Cliente fiável

4 years ago

Data de compra: 11/04/2021

Ordered click and collect, took my money but no goods

I order my goods to click and collect and I was given several estimations through your online chat as to when I could collect them. After each date passed I emailed and was told several versions of a...

Ler todos

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.Kind regards,

Avaliações de produtos

0

Cliente fiável

4 years ago

Data de compra: 13/04/2021

Good service, good quality products

Easy to order and easy to collect. Would have given five stars but I wasn’t sent an email to let me know my order was ready to collect so I have dropped a star.

Avaliações de produtos

0

Cliente fiável

4 years ago

Data de compra: 14/04/2021

No communication

I never received any confirmation regarding the order or any dispatch details.

Jake C

Hobbs

4 years ago

Hi there, Thanks for taking the time to leave us feedback on the service you have received, I'm very sorry to hear that you did not receive your confirmation, dispatch or delivery emails; I can confirm that is far from the standard of service we strive to provide. I have of course raised this further with our technicians as these should have been automatically issued during those key stages of your order being processed for you. Kind regards,

Avaliações de produtos

0

Cliente fiável

4 years ago

Data de compra: 13/04/2021

Pretty summer dress

Prompt delivery and item beautifully wrapped

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Avaliações de produtos

0

Cliente fiável

4 years ago

Data de compra: 09/04/2021

Good service

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Avaliações de produtos

0

Cliente fiável

4 years ago

Data de compra: 13/04/2021

As it should be...

Very helpful member of staff. She ordered the dress for me; it was delivered; it wasn’t right for the occasion and was returned. Money back in account quickly. Nothing to criticise or improve. G

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Avaliações de produtos

0

MG

MRS JEAN GATES

4 years ago

Data de compra: 09/04/2021

O que MRS JEAN GATES disse sobre Hobbs:

excellant

good quick service

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Avaliações de produtos

0

Hobbs Comentários

PIXIE COTTON T SHIRTOutros comentários a este produto (4)Ver Web site do ProdutoFelt like a medium than an extra large

CALA BLOUSEOutros comentários a este produto (20)Ver Web site do ProdutoLovely colour but sizing wrong

PRINTED PIXIE TEEOutros comentários a este produto (2)Ver Web site do ProdutoDefinitely not an extra large more like a medium

PIXIE COTTON T SHIRTOutros comentários a este produto (3)Ver Web site do ProdutoFelt like a medium rather than an extra large

HACKNESS WOOL JACKETOutros comentários a este produto (22,234)Ver Web site do ProdutoThis is a smart, versatile and well designed jacket which can be dressed up or down. I’m a size 12 but always size up to a 14 for jackets. Very pleased.

JULIE ESPADRILLEOutros comentários a este produto (23)Ver Web site do ProdutoWell made with soft suede in a beautiful deep Emerald Green. Comfortable and not too high a wedge.

CARLY DRESSOutros comentários a este produto (22)Ver Web site do ProdutoI have no goods yet to fully review I feel angry that you have my money yet have made no effort to get me my goods

ORLA SANDALOutros comentários a este produto (3)Ver Web site do ProdutoGreat quality product however, I had to re-order as I had ordered the wrong size. This time I ordered two pairs in different colours 😊

AUDREY SWEATEROutros comentários a este produto (5)Ver Web site do ProdutoLovely colour and quality and fit

CAMILLA SWEATEROutros comentários a este produto (7)Ver Web site do ProdutoLovely fit and very good quality

CARLY DRESSOutros comentários a este produto (22,234)Ver Web site do ProdutoThis dress arrived creased. I bought another Carly dress which doesn’t crease at all and is superior in quality

JULIA TOPOutros comentários a este produto (3)Ver Web site do ProdutoLove this top true to size and colour as expected

BEATRICE NECKLACEOutros comentários a este produto (10)Ver Web site do ProdutoVery good quality will be lovely with lots of outfits

LILITH DRESSOutros comentários a este produto (3)Ver Web site do Produto

AMELIA DRESSOutros comentários a este produto (1)Ver Web site do ProdutoLovely dress but I did not like to fabric.

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?