Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Hobbs Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/hobbs | Feefo

Cliente fiável

4 years ago

Data de compra: 18/04/2021

Too much plastic packaging

It was unclear which day the order would be delivered. I ordered at the weekend on next working day delivery- assumed from the website that it would be delivered on the Tuesday, but it arrived on the...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.Kind regards,

Avaliações de produtos

Oscar Parton

Hobbs

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

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MP

MRS SUSAN POWNALL

Newcastle upon Tyne

4 years ago

Data de compra: 13/04/2021

O que MRS SUSAN POWNALL disse sobre Hobbs:

Prompt despatch. Product well packaged. Courier service excellent.

Emily Edwards

Hobbs

3 years ago

Hello there. Thank you for your feedback. I am happy to hear that you are satisfied with your service.

Avaliações de produtos

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TI

Tina

Perth, WA

4 years ago

Data de compra: 07/04/2021

O que Tina disse sobre Hobbs:

Might be my favourite shopping site

Large range of products, easy to use website, very quick to advise on a product being unavailable and to refund. Delivery of order was fast.

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm glad to hear you find our website easy to use and that your delivery was quick and efficient. Enjoy the rest of your day.

Avaliações de produtos

0

Cliente fiável

4 years ago

Data de compra: 12/04/2021

Size was accurate, fit was perfect, mailing was prompt

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you like your item and that delivery was swift! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. Have a lovely day!

Avaliações de produtos

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Cliente fiável

4 years ago

Data de compra: 12/04/2021

Alison was so helpful, offered great suggestions and made ordering on line seamless. Look forward to returning to Hobbs Kildare Village.

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you found Alison helpful and had a great experience! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. Enjoy the rest of your day.

Avaliações de produtos

0

Cliente fiável

4 years ago

Data de compra: 13/04/2021

Excellent service

Easy to use website and found what I wanted quickly. Good delivery times despite sending to NZ and parcel arrived undamaged Cardigan is really comfortable to wear and looks great

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you had a great experience! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. Enjoy the rest of your day.

Avaliações de produtos

0

Cliente fiável

4 years ago

Data de compra: 11/04/2021

Hi, it was ok. I need to return the jacket. It does not fit well. As I am in the USA it will cost quite a bit to return.i would not ship to the US again. Unless Hobbs has a store I can physically...

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Oscar Parton

Hobbs

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Avaliações de produtos

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards

0

Cliente fiável

4 years ago

Data de compra: 01/04/2021

Happy.

Always enjoy products from Hobbs. Happy with my recent purchases tweed jackets and wide leg trousers. I would like to see that they extend their product line to wide fitting shoes and store branches...

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Makayla Sher

Hobbs

3 years ago

Hello there Thank you for leaving your feedback on the service you received. I am pleased that you love your new jackets. Thank you for your feedback on the international side of our business we appreciate all the feedback and take it all in to better our company for all our customers. I do apologise that our range of shoes has not yet been extended to making wide fit shoes. Kind regards,

Avaliações de produtos

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MO

MURRY OD

USA

4 years ago

Data de compra: 13/04/2021

O que MURRY OD disse sobre Hobbs:

Beautiful dress, gorgeous detail.. questionable size chart??

To start with the positive, the dress is just beautiful and every attention to detail was thoughtful and I definitely want the dress to wear to my sons wedding. The negative, I took your sizing...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards

Avaliações de produtos

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards

0

MN

MISS JULIA NEAL

4 years ago

Data de compra: 13/04/2021

O que MISS JULIA NEAL disse sobre Hobbs:

Gorgeous

Well packaged and came in required timescale.

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear your item arrived quickly and had a great experience! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. Warm regards,

Avaliações de produtos

0

Hobbs Comentários

LAURA BLOUSEOutros comentários a este produto (22,234)Ver Web site do ProdutoVery large for a size 14.

MARIAM JACKETOutros comentários a este produto (45)Ver Web site do ProdutoTrue to size , though shoulders were a bit wide for my narrow frame.

FRAN COATOutros comentários a este produto (2)Ver Web site do ProdutoI love this coat. I would have loved it even more if it had an inside pocket to hold my mobile phone. The slanted outer pockets do not serve this purpose well. The underside of the collar and...Ler todos

BELINDA DRESSOutros comentários a este produto (2)Ver Web site do ProdutoOrdered three dresses, but advised after purchase that one was unavailable. Of the two that I received, both fit perfectly and are of really good quality.

CARLY DRESSOutros comentários a este produto (22,234)Ver Web site do ProdutoReally lovely and perfect fit

CARIS PONTE DRESSOutros comentários a este produto (22,234)Ver Web site do Produto

FIONA DRESSOutros comentários a este produto (22,234)Ver Web site do Produto

ELLA CARDIGANOutros comentários a este produto (52)Ver Web site do ProdutoReally comfortable to wear, looks smart and is a really good quality. Looks great with a dress for work

LETTIE PUFFEROutros comentários a este produto (22,234)Ver Web site do Produto

BRYONY LOAFEROutros comentários a este produto (7)Ver Web site do ProdutoLove the design. My size didn’t fit and the shoes were very stiff and uncomfortable. Would like to suggest Hobbs extend products range to wide fit shoes.

LALENA WIDE LEG TRSOutros comentários a este produto (2)Ver Web site do ProdutoGreat fit, well made. Love these trousers. I will have to turn them up as being petite all trousers I have purchased are too long. Colour is great! A winner. Strongly recommend if you want to add...Ler todos

TAFARA JACKETOutros comentários a este produto (4)Ver Web site do ProdutoGreat fit! Love it! Fits in well with my wardrobe. I just need a black one!

KATHLEEN JACKETOutros comentários a este produto (2)Ver Web site do ProdutoAnother winner from Hobbs. Versatile! Great fit and well made, a standard I can expect from Hobbs!

ROSA TWEED JACKETOutros comentários a este produto (22,234)Ver Web site do ProdutoGreat fit! Everything about this jacket is perfect! Colours, well made. I will be wearing this often!

JULIA DRESSOutros comentários a este produto (36)Ver Web site do Produtobeautiful dress, highly recommended!! watch out for sizing

CAMILLA SWEATEROutros comentários a este produto (19)Ver Web site do ProdutoI now have four of these Camilla jumpers in different colours. I love the style and the quality. Simple but elegant and the higher neckline is great for me. Please keep them coming Hobbs!

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?