Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Hobbs Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/hobbs | Feefo

Cliente fiável

4 years ago

Data de compra: 02/04/2021

Straight denim skirt

No problems with the order, but delivery gave a 10 hour window and I had to wait in nearly 8 hours before it arrived. Polite and cheerful though on arrival.

Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Avaliações de produtos

Jake C

Hobbs

4 years ago

Hello there, Thanks for taking the time to leave us feedback on your Macey Denim Skirt, I am very sorry to hear that this was any less than a perfect fit for you, I can confirm I have raised this with our garment technicians to ensure this is investigated for future purchases and I hope you have since received a full return and refund for the item along with being able to find a perfect replacement for you. Kind regards,

0

ME

MRS LAURA EWART

4 years ago

Data de compra: 06/04/2021

O que MRS LAURA EWART disse sobre Hobbs:

Item not received

I still have not received my item

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. We are very sorry to hear that you have not received your item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us. Kind regards.

Avaliações de produtos

0

MB

MRS LESLEY BRECKENRIDGE

Lytham St Annes

4 years ago

Data de compra: 02/04/2021

O que MRS LESLEY BRECKENRIDGE disse sobre Hobbs:

Excellent service!

Excellent service. Speedy despatch, very good packaging, brilliant delivery timescales.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Avaliações de produtos

0

Cliente fiável

4 years ago

Data de compra: 03/04/2021

Great service

Excellent and easy to follow website. Quick delivery and love the jacket I bought.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Avaliações de produtos

0

Cliente fiável

4 years ago

Data de compra: 01/04/2021

Very classy looking wedges

Great quality for the price. True to size and just as shown in the picture.

Avaliações de produtos

0

MA

MRS MARGARET AITKEN

4 years ago

Data de compra: 05/04/2021

O que MRS MARGARET AITKEN disse sobre Hobbs:

Prompt delivert

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Avaliações de produtos

0

Cliente fiável

4 years ago

Data de compra: 02/04/2021

Excellent & prompt service

Excellent service. Goods arrived before I expected & I was kept fully informed of delivery progress.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Avaliações de produtos

0

MO

MISS RHIYOMA OGADAKO

4 years ago

Data de compra: 01/04/2021

O que MISS RHIYOMA OGADAKO disse sobre Hobbs:

Thank you for my birthday voucher.

Pleasant experience. Lovely jacket bought with a birthday voucher from Hobbs. Thank you very much.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Avaliações de produtos

0

MD

MRS JANICE DERRY

Croydon

4 years ago

Data de compra: 01/04/2021

O que MRS JANICE DERRY disse sobre Hobbs:

Very nice jeans. Nice quality.

They arrived within a few days and very cheap delivery charge but, just found out you can buy Hobbs from M&S now who have an amazing online service and return system. The jeans are a lovely fit with...

Ler todos

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Avaliações de produtos

0

MF

MRS GILLIAN FAIRCLOUGH

4 years ago

Data de compra: 31/03/2021

O que MRS GILLIAN FAIRCLOUGH disse sobre Hobbs:

The coat had not been delivered - very disappointed & where it is?

Get a better delivery service

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. We are very sorry to hear that you have not received your item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us. Kind regards.

0

Hobbs Comentários

MACEY DENIM SKIRTOutros comentários a este produto (4)Ver Web site do ProdutoI have been looking for a below knee, straight denim skirt for ages and I thought I had found it. However, although the fabric is of good quality it does not look like the photograph. On me it is a...Ler todos

SASKIA TRENCHOutros comentários a este produto (65)Ver Web site do ProdutoItem has not even been delivered

CASEY BALLERINAOutros comentários a este produto (1)Ver Web site do ProdutoVery comfortable, soft leather. Lovely shoe.

FREDA TRAINEROutros comentários a este produto (22,234)Ver Web site do ProdutoSoft luxurious leather. Wore the trainers for the first time for a full day and were very comfy.

VESPA ESPADRILLEOutros comentários a este produto (29)Ver Web site do ProdutoLovely wedges. Look just as the picture. Only thing is I’ve had to punch more holes in the strap as I have small ankles.

BAILEY LOAFEROutros comentários a este produto (4)Ver Web site do ProdutoLovely shoes, comfortable

MARA TRAINEROutros comentários a este produto (20)Ver Web site do ProdutoLovely soft leather trainers. Very comfortable & are a true to size fit. Looking forward to wearing them.

HARPER SQ JACKETOutros comentários a este produto (4)Ver Web site do ProdutoSimply beautiful! Love it.

GIA SCULPTING JEANOutros comentários a este produto (22,234)Ver Web site do ProdutoLove these jeans as they have enough stretch in them without them going baggy. Very nice quality.

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?