Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Herdysleep® Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

SK

Susan Kilby

Verificado pela Feefo

8 years ago

O que Susan Kilby disse sobre Herdysleep®:

One or two issues with the delivery company.

Avaliações de produtos

Leah Herdysleep

Herdysleep®

8 years ago

Thank you so much for your honest feedback Susan, we massively appreciate it!

I'm really sorry to hear that you had a few issues with delivery.

A member of our customer services team will be in touch to investigate further :)

Ourselves and our couriers are committed to improvement, and your feedback enables us to work on this!

So glad that you're enjoying your new herdysleep mattress! May ewe continue to enjoy a peaceful nights sleep!

Wishing you all the best for the future!

The herdysleep team x

Data de compra: 23/04/2018

0

Cliente fiável

Verificado pela Feefo

8 years ago

Excellent service. Brilliant product. Great nights sleep. Highly recommende

Great communication, great service, great delivery time.

Avaliações de produtos

Data de compra: 23/04/2018

0

LR

Lesley Reed

Verificado pela Feefo

8 years ago

O que Lesley Reed disse sobre Herdysleep®:

Excellent!

Josh

Herdysleep®

8 years ago

Hi Lesley!

Thanks so much for your 5* review! We are glad you're enjoying the mattress and getting a baaa-rilliant nights sleep!

Best wishes,

the herdysleep team :)

Avaliações de produtos

Data de compra: 22/04/2018

0

Cliente fiável

Verificado pela Feefo

8 years ago

Great!

Great service- mattress delivered on day and time stated. Friendly and knowledgeable staff in Herdy Shop, Kendal. Love the mattress. Would recommend to others.

Josh

Herdysleep®

8 years ago

Hi there!

Thank-ewe for taking the time to write a review! We are so glad to hear that you are enjoying the mattress and we love to see your experience in the Kendal store was great :) Ill be sure to pass your comments along! We hope you get a baaaaaa-rilliant nights sleep!

Best wishes,

the herdysleep team :)

Avaliações de produtos

Data de compra: 23/03/2018

0

NK

Nicola Keys

Verificado pela Feefo

8 years ago

O que Nicola Keys disse sobre Herdysleep®:

On the fence...

The process of ordering and the delivery was good (although our little herdy didn't surprise us when we took the mattress out of the box... one was sent out in the post instead). The staff we have...

Saiba mais

Josh

Herdysleep®

8 years ago

Hi Nicola!

We are glad to see the little Herdy reached you in a timely fashion, we are really sorry one didn't great you out of the box! We hope that you continue enjoying the mattress and will always be here to help no matter what decision you make in the future!

All the best,

The Herdysleep Team! :)

Avaliações de produtos

Data de compra: 16/04/2018

0

JR

John Riley

Verificado pela Feefo

8 years ago

O que John Riley disse sobre Herdysleep®:

Excellent service and well made mattress.

Very prompt service, delivered within three days by two men (Keen & Able). Taken to room of choice and old mattress taken away as part of the service. Easy to unwrap , but hard to keep off the bed...

Saiba mais

Josh

Herdysleep®

8 years ago

Hi John!

Thank-ewe for the 5* review! We are so glad to hear you're enjoying the mattress and getting a baaa-rilliant nights sleep!

Best wishes,

The Herdysleep team! :)

Avaliações de produtos

Data de compra: 03/04/2018

1

Cliente fiável

Verificado pela Feefo

8 years ago

Great speedy service and fabulous mattress

The mattress arrived really quickly after I ordered it. Was packaged really well, the little herdy inside was a lovely touch. The mattress is just the most comfortable mattress I've ever slept on.

Josh

Herdysleep®

8 years ago

Hi there!

Thank you for your 5* review! We are so pleased you like the mattress and were happy with the service! Enjoy having your Baaa-rilliant nights sleep!

Best wishes,

The Herdysleep Team.

Avaliações de produtos

Data de compra: 03/04/2018

0

Cliente fiável

Verificado pela Feefo

8 years ago

Worked fine, though nesrly ended up with a repeat delivery

Josh

Herdysleep®

8 years ago

Thank-ewe for your kind words and your review! We are glad to hear everything was straightened out with your delivery and that you are sleeping soundly!

Best Wishes,

The Herdysleep Team :)

Avaliações de produtos

Data de compra: 09/04/2018

0

KC

Karen Cracknell

Verificado pela Feefo

Essex

8 years ago

O que Karen Cracknell disse sobre Herdysleep®:

Great customer service, arrived exactly when they told us it would. I phoned to confirm that I had asked for the removal of my old mattress the lady I spoke to was very helpful. Would definitely...

Saiba mais

Josh

Herdysleep®

8 years ago

Hi Karey!

We are so glad you had a wonderful experience buying your Herdysleep Mattress! We are very happy to hear you'd recommend us to your friends!

We hope you have a baaaa-riliant sleep with your Herdysleep Mattress :)

Best wishes,

The herdysleep team! :)

Avaliações de produtos

Data de compra: 01/04/2018

0

GH

Graham Hellmann

Verificado pela Feefo

London

8 years ago

O que Graham Hellmann disse sobre Herdysleep®:

They delivered on time with a great product

A great product delivered on time

Josh

Herdysleep®

8 years ago

Hello Graham!

Thank-ewe for the baaaa-rilliant 5* review! We are glad you love the mattress!

Best Wishes,

The HerdySleep Team! :)

Avaliações de produtos

Data de compra: 05/04/2018

0

Herdysleep® Comentários

the herdysleep mattressMais avaliações deste produtoVer Web site do ProdutoLove this mattress. Reasonably priced and very comfortable.

the herdysleep mattressMais avaliações deste produtoVer Web site do ProdutoFirm. Have had great nights sleep since purchase. Excellent product - would highly recommend!

the herdysleep mattressMais avaliações deste produtoVer Web site do ProdutoExcellent, best sleep ever!

the herdysleep mattressMais avaliações deste produtoVer Web site do ProdutoMattress is very comfortable

the herdysleep mattressMais avaliações deste produtoVer Web site do ProdutoI am a little undecided at the moment. I quite like it, my husband finds it too soft. We will continue for a bit longer before we either commit or send back. It is definitely more on the soft side...Saiba mais

the herdysleep mattressMais avaliações deste produtoVer Web site do ProdutoI think I said it earlier, but fantastic mattress and very comfortable.

the herdysleep mattressMais avaliações deste produtoVer Web site do ProdutoThe mattress is so comfortable. Really well made, and just overall fab!

the herdysleep mattressMais avaliações deste produtoVer Web site do ProdutoGood sleep since purchase

the herdysleep mattressMais avaliações deste produtoVer Web site do ProdutoWe are enjoying our lovely mattress fantastic night sleep very comfortable

the herdysleep mattressMais avaliações deste produtoVer Web site do ProdutoA great product delivered on time.

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?