Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Hayes & Jarvis Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/hayes-and-jarvis | Feefo

A apresentar todos os 4,134 comentários

Mrs Angela Fennell

Romford Essex

5 years ago

Data de compra: 14/04/2020

O que Mrs Angela Fennell disse sobre Hayes & Jarvis:

We are so glad we looked at your website and contacted Beth, thank you.

We told Beth we would love to go to Singapore and Bali, 2021. She listened to what we would like and organised a wonderful holiday for us. Including breakfast at the zoo in Singapore, which I...

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Mrs Paula Williams

Swansea

5 years ago

Data de compra: 10/04/2020

O que Mrs Paula Williams disse sobre Hayes & Jarvis:

Happy to be a returning customer

Id like to take this opportunity in thanking Jasdeep for all his care and attention - I am a returning customer and feel valued in using Hayes and Jarvis- just because I have trust and confidence...

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Mrs Julie Ordish

5 years ago

Data de compra: 08/03/2020

O que Mrs Julie Ordish disse sobre Hayes & Jarvis:

Great holiday!

Knowledgeable staff, got back to me in a reasonable time. Trip to Sri Lanka was amazing!

Mr Nathan Dorrill

5 years ago

Data de compra: 31/03/2020

O que Mr Nathan Dorrill disse sobre Hayes & Jarvis:

Excellent

Quick response and very accommodating

Mrs Margaret McKay

5 years ago

Data de compra: 19/03/2020

O que Mrs Margaret McKay disse sobre Hayes & Jarvis:

Excellent service from Jas Bhela

I dealt with Jasdeep Bhela at Hayes and Jarvis, He was excellent in organising our recent holiday to India, the Golden Triangle. He was very efficient and proactive at every stage. He provided a...

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Cliente fiável

5 years ago

Data de compra: 23/03/2020

Excellent in a hurry and a crisis

After our previous holiday (through a different company) was cancelled shortly before we were due to depart, due to Covid-19, Claire at Hayes & Jarvis found us a new trip in record time, which fitted...

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Mrs Samantha Mortimer

5 years ago

Data de compra: 26/03/2020

O que Mrs Samantha Mortimer disse sobre Hayes & Jarvis:

Disappointed!!

I have sent an email to hayes and jarvis regarding their lack of communication , support and organisation of our tailor made 16 day tour whilst in India. We had been misinformed by the speciality...

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Toni

Hayes & Jarvis

5 years ago

Hi Mrs Mortimer I understand that you have contacted our Customer Relations team and they will respond to you in due course. Thank you for your patience whilst they are investigating the issues you have raised. Kind regards Alice Crane Hayes & Jarvis

Cliente fiável

5 years ago

Data de compra: 26/03/2020

Unhappy

Is this some sort of joke? My holiday was cut short 2 days in an brought home due to covd19. Hayes & Jarvis have been no help during this

Toni

Hayes & Jarvis

5 years ago

Good morning Thank you for your feedback. We are sorry your holiday has been cut short due to Covid-19 and we do appreciate how disappointing this must have been for you both. I understand our Operations Department has been in touch with you and kindly requested you contact your travel insurance to see if you can claim back any losses. If they refuse then please send any paperwork to our Customer Relations team at customer.relations@travelopia.com and they can look into any issues. Kind regards Kim Hayes & Jarvis

Mr Michael Evans

5 years ago

Data de compra: 24/03/2020

O que Mr Michael Evans disse sobre Hayes & Jarvis:

Somewhat difficult to get hold of our rep during the coronavirus and had to move hotel to a 4 star.

Mrs Lisa Barron

5 years ago

Data de compra: 23/03/2020

O que Mrs Lisa Barron disse sobre Hayes & Jarvis:

Kate was amazing! She went far & beyond to find us an alternative Island in The Maldives when the Island we were going to went into lockdown!

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Acerca de Hayes & Jarvis

We have been creating specialist holiday itineraries for more than 60 years. Specialising in luxury breaks, we offer fully flexible and great value holidays paired with unrivalled expert knowledge and excellent customer service. You can choose from over 55 handpicked destinations, a wide range of UK departure airports, an extensive choice of airlines, flexible durations and the ability to build your own personalised itinerary, whether it is to one destination or many.

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07932744053

2 west avenue, WEST AVENUE, Crawley, West Sussex, RH101SJ, United Kingdom

Serviço de apoio ao cliente

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