Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Hargreaves Lansdown Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 3,403 comentários

Cliente fiável

4 years ago

Efficient service

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, Thanks for sharing your review. All the best, Lucie

Data de compra: 07/09/2021

Cliente fiável

4 years ago

Excellent service

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, Thanks for taking the time to leave a review. Best wishes, Lucie

Data de compra: 01/09/2021

Cliente fiável

4 years ago

The best thing I did

They respond very quickly to emails, the platform is very user friendly and easy to follow, with as much or as little information as you would like.

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, It's great to hear that you're enjoying using the platform. Thanks for sharing your review. Best wishes, Lucie

Data de compra: 31/08/2021

valued client

4 years ago

O que valued client disse sobre Hargreaves Lansdown:

User Friendly

Lots of information on their website, any problems I have had were quickly sorted out by email, not the cheapest platform but definitely user friendly.

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, Thanks for taking the time to leave a review. It's great to hear that we've been able to help you quickly and that the website is providing helpful information for you. Best wishes, Lucie

Data de compra: 31/08/2021

Cliente fiável

4 years ago

fast action. friendly advisor

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, Thanks for taking the time to leave a review. Best wishes, Lucie

Data de compra: 31/08/2021

valued client

4 years ago

O que valued client disse sobre Hargreaves Lansdown:

Cost and range is limited

There is a very limited range of international shares ( mostly US) but other global companies would be a nice addition(RCL- Caribbean cruise).The cost could be reduced to be competitive with other...

Saiba mais

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, I’m sorry to hear this. Our platform is always growing and we’re continually adding new stocks, if a stock isn’t currently available, we can always look into this for you. However, this is only possible if these settle through the CREST system used by us to settle international securities. Whilst we appreciate that our platform charges aren't the cheapest, we feel they reflect good value for money considering the service we provide. Our dealing charges for example start at £11.95 and can be as little as £5.95 depending on the number of deals you placed the previous month. Should you ever need a hand with anything then please don’t hesitate to get in touch. Thanks, Parvez

Data de compra: 31/08/2021

Cliente fiável

4 years ago

I am unable to transfer my pension from my English bank account to my South African bank account using your services.

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, I’m sorry to hear this. We’re normally only able to make withdrawals to a UK bank account. I’m sorry for any inconvenience this may cause. Should you ever need a hand with anything then please don’t hesitate to get in touch. Thanks, Parvez

Data de compra: 13/07/2021

Cliente fiável

4 years ago

good service

Very good service, give you the information for you to decide if it is right for you or you can let them do the work.

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, Thanks so much for sharing your feedback. Best wishes, Lucie

Data de compra: 29/08/2021

valued client

Shepton Mallet

4 years ago

O que valued client disse sobre Hargreaves Lansdown:

Very good service.

I am kept well informed at all times. Prompted to check my account on a regular basis. Even though it is just a fixed rae bond.

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hello, Thanks for your review. All the best, Lucie

Data de compra: 26/08/2021

valued client

4 years ago

O que valued client disse sobre Hargreaves Lansdown:

Great

Very easy to use and so educational. I like how you receive lots of informative and relevant emails.

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, Thanks for taking the time to leave a review. Best wishes, Lucie

Data de compra: 26/08/2021

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Hargreaves Lansdown Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?