Fantastic quality SCOBY’s. Everything well packaged. Excellent instructions for the kombucha and the sour dough starter. Fast delivery. Fairness service. Will purchase again.
I was kept up to date with the status of my order and all the equipment was package well with a nice personal sticker confirming who had packaged my items. I also received a muslin square and elastic...
We've had both water kefir and milk kefir granules from Happy Kombucha and the quality and vigour of both products have been very good indeed, better than anything we'd previously bought from various...
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Avaliações de produtos
Data de compra: 23/09/2019
0
Partilhar
JH
Judith Frances HUBBARD
Verificado pela Feefo
6 years ago
O que Judith Frances HUBBARD disse sobre Happy Kombucha:
The grains arrived safely and when I expected them. I asked for mixed grains mistakenly thinking I was getting something that would work in either milk or water. They don't. Two different sorts. But...
Service very quick but item missing from the order, emailed but have had no response or missing item.
Marcus
Happy Kombucha
6 years ago
We do not seem to have received the customers emails in regards to the missing item however we have now called the customer so we could get that rectified.
We can only apologise if we have made an error or missed something, we do try to ensure that all orders are 100% correct but they are picked and packed by humans so we can sometimes get it wrong. We will however always make sure that we rectify any errors immediately and have called the customer in this case.
Avaliações de produtos
Marcus
Happy Kombucha
6 years ago
We have contacted the customer to resolve the issue and apologise. We do not have a record of any emails as they are usually answered within a few days.
Our customer service team are always available (MON-FRIDAY 9am-5pm) to resolve any issues on 01323 730091 and they can also offer brewing advice etc.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
