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Go Lights Account Closed Comentários

http://www.golights.com.au
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Go Lights Account Closed já não é um cliente ativo da Feefo
A apresentar todos os 4,638 comentários
TC
Trusted Customer
Sydney
6 years ago
Data de compra: 26/11/2017
O que Trusted Customer disse sobre Go Lights Account Closed:
Happy with purchase
Product is exactly as described and delivery was fast, very happy with my purchase
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TC
Trusted Customer
West Wollongong
8 years ago
Data de compra: 24/03/2017
O que Trusted Customer disse sobre Go Lights Account Closed:
whats a bad experiance horrible business to deal with if something goes wro
2 months waiting for lights and still nothing never again will i ever purchase anything from golight's !!!!
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Tiarna
Go Lights Account Closed
6 years ago
Hello, sorry to hear you have had a bad experience with Go Lights. From tracking details I can see you order was delivered to you on April 10th. If you need any further help please do not hesitate to contact our customer service department at service@golights.com.au or call us on 1300 798 220. Warm regards.
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TC
Trusted Customer
7 years ago
Data de compra: 28/03/2018
O que Trusted Customer disse sobre Go Lights Account Closed:
Out of stock item not advised when purchasing Delivery not good enough
Waiting a very long time for delivery. No one contacted me to advise out of stock item when I ordered. I will not order again unless by phone to check if in stock first.
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Tiarna
Go Lights Account Closed
7 years ago
Hi Carol,

I am so sorry that your experience with us has been less than satisfactory.

We have recently just undergone a website upgrade and due to this our stock levels and delivery times were a little off. We are so sorry about this and completely understand the frustration. If in the future you need to call for stock levels just call us at 1300 798 220 and we will be able to give you a more accurate delivery time. We hope to be able to continue doing business with you in the future.

Regards
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TC
Trusted Customer
Coldstream
7 years ago
Data de compra: 28/04/2018
O que Trusted Customer disse sobre Go Lights Account Closed:
Received prompt reply and offered to refund.
Received both the lights fine in the mail. but when I opened one, it had hairline cracks in the base and looks like a hard piece of cement on the bottom part of the stand. I purchased these because I...

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Tiarna
Go Lights Account Closed
7 years ago
Hi there,

We are so sorry that your recent experience with Golights has been less than satisfactory. 

Unfortunately sometimes our items do have to travel quite far to get to our customers and not all couriers are as careful as they should be. We also have a 5% price beat so if you find any lights online cheaper than us just send us the link and we will beat it.

We are so sorry this has happened to you and are more than happy to replace or refund you for these broken lights. Just contact us at returns@golights.com.au and we will help you at as fast as possible.

Regards
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Cliente fiável
7 years ago
Data de compra: 30/04/2018
Good value, range, and fast delivery
Good value, range, and friendly helpful service. Postage very reasonable, even better was free over $100, and fast delivery.
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Cliente fiável
7 years ago
Data de compra: 23/04/2018
The lights are terrific and I have no problems with them. They came earlier than expected. I would have no issues using this company again
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TC
Trusted Customer
7 years ago
Data de compra: 24/04/2018
O que Trusted Customer disse sobre Go Lights Account Closed:
Excellent service, experience and quality goods received
Order process simple. Order arrived promptly. Received goods packaged well. What I ordered was exactly as seen on website.
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TC
Trusted Customer
Burradoo, NSW
7 years ago
Data de compra: 26/04/2018
O que Trusted Customer disse sobre Go Lights Account Closed:
failur to advise out of stock
I have placed several orders with Go Lights in the past - Orders have been sent without delay, and I have been very happy with your service. Sadly the same cannot be said about this order. The items...

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Tiarna
Go Lights Account Closed
7 years ago
Hi there,

We are so sorry that your order this time with us has been less than satisfactory.

Unfortunately we are unable to tell customers that things are discontinued until our suppliers inform us. We are sorry that this took so long and that you contacted us so many times until we were informed of this. 

If you wish to talk further about this please contact us on service@golights.com.au as we want to be able to do better for our customers.


Regards
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TC
Trusted Customer
7 years ago
Data de compra: 22/04/2018
O que Trusted Customer disse sobre Go Lights Account Closed:
👍🏻
👍🏻
0
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Cliente fiável
7 years ago
Data de compra: 03/04/2018
Always kept up to date with my order
Awesome prices. Awesome customer service.
0
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Acerca de Go Lights Account Closed
GoLights is an Australian owned and operated online retail company with offices in both Sydney and Melbourne. GoLights provides customers with a wide range of lighting products for both residential and commercial applications from all major manufacturers at competitive rates which are usually below the wholesale price point. GoLights staff have extensive experience in all aspects of the lighting industry, and spanning several years, across both the retail and wholesale spaces. Customers can expect the the highest level of service, support and advice for all their lighting needs. GoLights offers customers a state of the art online shopping experience with the absolute safest and secure payment portals. Online security is paramount to GoLights and we pride ourselves on being to provide this service to our customers.
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0293414718
102 Maloney Street, Eastlakes, Sydney, NSW, NSW, 2280, Australia
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Acerca de Go Lights Account Closed
GoLights is an Australian owned and operated online retail company with offices in both Sydney and Melbourne. GoLights provides customers with a wide range of lighting products for both residential and commercial applications from all major manufacturers at competitive rates which are usually below the wholesale price point. GoLights staff have extensive experience in all aspects of the lighting industry, and spanning several years, across both the retail and wholesale spaces. Customers can expect the the highest level of service, support and advice for all their lighting needs. GoLights offers customers a state of the art online shopping experience with the absolute safest and secure payment portals. Online security is paramount to GoLights and we pride ourselves on being to provide this service to our customers.