Awful service, not confirmed until the sale of booking that luggage is not included in the flight booking.
Mavyreen
Globehunters
6 years ago
Thank you very much for your email and we are sorry to hear that we have caused disappointment.
Recently, many airlines have introduced cheaper but more restrictive economy fares for their long haul flights. These cheaper restrictive fares don’t include the free checked-in baggage allowance. Any non-baggage fare flight listed on our website does have the information listed under the "More Information" section which passengers can check before confirming their purchase. We would like to apologize again for the issue that has cropped up, but as a travel agency, our options are limited as our website picks up the lowest fare available and then provides it to the passenger who searches for it.
0
Partilhar
Cliente fiável
Verificado pela Feefo
6 years ago
Everything went smoothly, waited a little for ticket and receipt
Good service, good price.
Mavyreen
Globehunters
6 years ago
Thank you so much for the brilliant review! We're super happy to know that we got you a great deal on your flights! Yes we are continuously working on speeding up our ticketing process so hopefully next time when you book with us, we'd not only save you money on your flights – you'd get your tickets instantaneously! Hope to service your flight needs again in the future!
0
Partilhar
TC
Trusted Customer
Verificado pela Feefo
6 years ago
O que Trusted Customer disse sobre Globehunters:
Excellent service
Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
0
Partilhar
Cliente fiável
Verificado pela Feefo
6 years ago
At this price and service quality, what's not to like
Fast and efficient. Quicker than i expected with no need for call or email contact.
Have booked thru mid next year and now waiting a few months for more dates/ flights to be released.
Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and review. We really appreciate your feedback! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Partilhar
TC
Trusted Customer
Verificado pela Feefo
6 years ago
O que Trusted Customer disse sobre Globehunters:
Excellent service...no problems
Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and great review. We really appreciate your feedback! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Partilhar
TC
Trusted Customer
Verificado pela Feefo
6 years ago
O que Trusted Customer disse sobre Globehunters:
Good service!
Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and review. We really appreciate your feedback! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Partilhar
Cliente fiável
Verificado pela Feefo
6 years ago
Smooth with great email reminders.
I was a bit confused as my original email said I'm flying with Finn Air but I ended up on an American Airlines plane. I may have made a mistake but it confused me at the airport.
The email remainders...
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Mavyreen
Globehunters
6 years ago
Thanks for your rating and review. We really appreciate your feedback! This might have been a case of a codeshare flight where Finn Air is selling an American Airlines flight. If you need further assistance, please do not hesitate to contact us. Hope to service your flight needs again in the future!
0
Partilhar
Cliente fiável
Verificado pela Feefo
6 years ago
Terrible
Our flight got delayed and cancelled it was absolutely terrible
Mavyreen
Globehunters
6 years ago
Thank you very much for your feedback. We are sorry to hear that your flight got delayed and canceled.
Airlines reserve the right to make schedule changes and cancel confirmed bookings. As an agent, Globehunters is not responsible for such schedule changes or cancellations. However, we may provide you all necessary assistance according to the airline's options.
We hope that your flight booking experience with Globehunters went well. Again, we are sorry to hear that the airline canceled your already delayed flight.
0
Partilhar
Cliente fiável
Verificado pela Feefo
6 years ago
Good Service
Very fast and straight forward
Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
0
Partilhar
Cliente fiável
Verificado pela Feefo
6 years ago
Flight cancelled but no information from Globehunters
My flight was cancelled the day before take off but there was no communicaiton from Globehunters even though BA had emailed them. They claim they did not receive any communication but this is because...
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Mavyreen
Globehunters
6 years ago
We are very sorry to hear you had an unsatisfactory experience and we regret any inconvenience these issues might have brought to you. This is certainly not the level of customer service and user experience that we expect for our clients.
We have investigated this and found that it was a last-minute cancellation by the airline. Unfortunately, the Schedule Change Department confirmed that no communication was conveyed to us by the supplier or Airline. Therefore, you have not been notified of any changes or cancellations.
If we would have been given any advisory of flight changes/cancellation from the airline/supplier, we always make sure the information is passed to our passenger as soon as possible.
Again, please accept our sincere apologies for the inconvenience caused due to the schedule change. Relevant departments have now been informed about this issue and are now investigating to make sure it won't happen again. We will investigate this with our supplier and try to obtain any further information in regards to the missing advisory of the scheduled change.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.