I got a well priced Virgin Atlantic premium economy ticket day before travel through them. There were no issues but will see if I have to make changes what the customer service would be like...
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Mavyreen
Globehunters
4 years ago
Glad to know that we provided you with the highest level of customer service! Wishing you a safe and happy trip!
If you need further assistance, please do not hesitate to contact us.
Cliente fiável
4 years ago
Highly disappointed as after my initial booking I requested for them to add a lap infant to my booking and was completely ignored. My return was made so much more difficult. Have to change my review.
0
Partilhar
Cliente fiável
Verificado pela Feefo
4 years ago
No problems
I am usually very skeptical of third part booking agents. But had no issues with Globehunters.
Mavyreen
Globehunters
4 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Partilhar
Cliente fiável
Verificado pela Feefo
4 years ago
Did not inform me about flight change and what that are doing about it
0
Partilhar
Cliente fiável
Verificado pela Feefo
4 years ago
Need my money back for Chek bag.
Because they charged me over $60.00 for one checked bag when in fact I was slowed to check one bag for free since it was an international flight. I demand my money. Ack.
Mavyreen
Globehunters
4 years ago
Hello,
Thank you for your feedback. We apologize for the
inconvenience in your reservation. You deserve a smooth and trouble-free
experience when you travel with us. We're truly sorry that this booking was an
exception.
We have raised this case to our developers and we understand that they upgrade you already from basic economy to standard economy at the same cost. Normally Basic economy tickets are completely non-changeable and adding luggage to your trip would have not helped you in another way apart from just luggage being added.
Best regards,
Globehunters Team
Cliente fiável
4 years ago
No way in the world that I was upgrade this is again nonsense and a droid. I got a very basic ticket, no up grade and I need my money bcack or I will put a stop payment. Thanks and stop playing games with me.
0
Partilhar
Cliente fiável
Verificado pela Feefo
4 years ago
Careful before buying hidden charges for Baggage.
You need to be careful when buying ticket from them as they show you cheap tickets when you buy then you realise that there is no baggage allowance which was a surprise for me as buying more than 1K...
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Mavyreen
Globehunters
4 years ago
Thank you for your feedback. We apologize for the
inconvenience in your reservation. You deserve a smooth and trouble-free
experience when you travel with us. We're truly sorry that this booking was an
exception.
We have raised this case to our developers to investigate
further and make sure there is no lack of clarity about the fare types on our
website.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
Cliente fiável
4 years ago
Above is your common reply to everyone who has faced the same from your end.
What about issuing a refund as when i checked with the airline desk they don't have any class which doesn't have a baggage allowance?
0
Partilhar
MO
Miss Iyanuoluwa Ojuko
Verificado pela Feefo
4 years ago
O que Miss Iyanuoluwa Ojuko disse sobre Globehunters:
Very good service
Mavyreen
Globehunters
4 years ago
Thank you very much for the rating! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Partilhar
MR
Mr Salman Rawaf
Verificado pela Feefo
4 years ago
O que Mr Salman Rawaf disse sobre Globehunters:
Very good service and friendly colleagues.
I have received the service needed
Thank you
Mavyreen
Globehunters
4 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Partilhar
Cliente fiável
Verificado pela Feefo
4 years ago
Quick , cheap and reliable
Got me tickets to JFK for the week after booking and provided confirmation and booking number very quick and easily. Will use again
Mavyreen
Globehunters
4 years ago
Glad to know that we provided you with the highest level of customer service! Wishing you a safe and happy trip!
If you need further assistance, please do not hesitate to contact us.
0
Partilhar
Cliente fiável
Verificado pela Feefo
4 years ago
Easy to book and good response from an actual person
Mavyreen
Globehunters
4 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Partilhar
Cliente fiável
Verificado pela Feefo
4 years ago
Excellent customer service friendly and very helpful
Mavyreen
Globehunters
4 years ago
Glad to know that we provided you with the highest level of customer service! Wishing you a safe and happy trip!
If you need further assistance, please do not hesitate to contact us.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
