Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Getsafe Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

Cliente fiável

3 years ago

Very confusing.

By being more informative. Having trouble paying a premium. Having to pay by bank transfer which I don't like. I don't have access to an app as I don't possess a smart phone and my internet...

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Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you very much for your review. Your feedback is very important to us! We are very sorry that we could not meet your expectations. We would like to change that! Feel free to send me an email at emma@hellogetsafe.com. We’ll help you find another solution to meet your needs. Kind regards, Emma

0

Cliente fiável

3 years ago

Avoid. Service is truly dreadful.

Absolutely appalling. Impossible to reach by phone. Response to emails takes over 24 hours. Do not respond to individual queries but just churn out the same generalised answer

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you very much for your review. Your feedback is very important to us! We are very sorry that we could not meet your expectations. We would like to change that! Feel free to send me an email at emma@hellogetsafe.com. We’ll help you find another solution to meet your needs. Kind regards, Emma

0

RI

Richard

3 years ago

O que Richard disse sobre Getsafe:

Very Good Service

Very Helpful, Great prices, when I contacted them they got back to me promptly & sorted out my change of address etc immediately, All Good, Thank you

Stephanie Bohny

Getsafe

3 years ago

Hey Richard, thank you very much for your positive feedback! We are glad that we could convince you with our service! If you have any ideas on how we can improve, we are always happy to receive suggestions! Just send me an email at emma@hellogetsafe.com. Many greetings and take care of yourself Emma

0

SU

Susan

3 years ago

O que Susan disse sobre Getsafe:

Easy, cheap, helpful service.

Stephanie Bohny

Getsafe

3 years ago

Hey Susan, thank you very much for your positive feedback! We are glad that we could convince you with our service! If you have any ideas on how we can improve, we are always happy to receive suggestions! Just send me an email at emma@hellogetsafe.com. Many greetings and take care of yourself Emma

0

MU

mUHAMMAD

3 years ago

O que mUHAMMAD disse sobre Getsafe:

Excellent insurer

Stephanie Bohny

Getsafe

3 years ago

Hey Muhammad, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

0

Cliente fiável

3 years ago

Easy to use service all questions answered

Easy to apply for, staff helpful, the app is a great touch loyal to out standing customer

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

0

LE

Leeann

3 years ago

O que Leeann disse sobre Getsafe:

Perfect company to deal with plain sailing for insurance hassle free renewal too Happy customer thank you

Stephanie Bohny

Getsafe

3 years ago

Hey Leeann, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

0

Cliente fiável

3 years ago

Perfect

Simply perfect for a tenant like myself

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

0

Cliente fiável

3 years ago

Easy to deal with.

Getsafe have low prices, good customer services, and quick to respond to messages. I haven’t made a claim yet but so far so good.

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

0

MA

Martin

3 years ago

O que Martin disse sobre Getsafe:

My renewal is a total muddle

MY EMAIL TO GETSAFE LAST FRIDAY 15th JULY. Contents Policy GS-e4xt2gf7 Good morning. We are in a pickle : ) 1.I authorised automatic renewal, so payment should have simply been taken. 2.My app...

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Stephanie Bohny

Getsafe

3 years ago

Hey Martin, Thank you for your review! We want you to be completely happy. That's why we work hard on constantly improving our services. Your feedback helps us a lot! Feel free to email me at emma@hellogetsafe.com so we can talk a little more about your experience. Kind regards, Emma

0

Getsafe Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?