Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Getsafe Comentários

http://hellogetsafe.com

Getsafe is a fully digital insurance company that helps people cover themselves and their universe simply from their smartphone.

Serviço

classificações no último ano

A apresentar todos os 799 comentários

Cliente fiável

3 years ago

e.mail from getsafe said I would get 10% discount on my house & contents insurance premium but this was not applied on my renewal

Ulrika Röhman

Getsafe

3 years ago

Hey there, Thank you for your review! If we can further assist with your case, please feel free to write us at feedback-uk@hellogetsafe.com or give us a call at 020 3608 4144 (Mon-Fri / 9am-5pm). Stay safe, James

Andrew

Liverpool

3 years ago

O que Andrew disse sobre Getsafe:

Reminded when insurance was due at to do nothing but pay,perfect

Perfect did nothing but pay

Ulrika Röhman

Getsafe

3 years ago

Hey Andrew, We’re thrilled to hear that you’re having a positive experience, thank you! Stay safe, James

Cliente fiável

3 years ago

Good

Gave a discount for being a loyal customer. That is really nice

Ulrika Röhman

Getsafe

3 years ago

Hey there, Thanks for the great feedback, we’re glad you’re happy with us! Stay safe, Oliver

paul

3 years ago

O que paul disse sobre Getsafe:

Nope response re my email query

Ulrika Röhman

Getsafe

3 years ago

Hey Paul, Thanks for your feedback and your patience. If I understand your review correctly, you haven’t received a response from us, which we very much regret. Feel free to get in touch with us via feedback-uk@hellogetsafe.com, so we can talk to you directly about your experience. Stay safe, Oliver

JULIE

3 years ago

O que JULIE disse sobre Getsafe:

careful

auto renewed even though instructed not to do so

Ulrika Röhman

Getsafe

3 years ago

Hey Julie, I'm sorry to hear you are dissatisfied with our service. Our customers can manage their policy's renewal in the Getsafe app at any time. If we can further assist with your case, please feel free to write us at feedback-uk@hellogetsafe.com or give us a call at 020 3608 4144 (Mon-Fri / 9am-5pm). Stay safe, Oliver

Garry

3 years ago

O que Garry disse sobre Getsafe:

No notification of renewal

Ulrika Röhman

Getsafe

3 years ago

Hey Garry, I'm sorry to hear you are dissatisfied with our service. Our customers can manage their policy's renewal in the Getsafe app at any time. If we can further assist with your case, please feel free to write us at feedback-uk@hellogetsafe.com or give us a call at 020 3608 4144 (Mon-Fri / 9am-5pm). Stay safe, James

Denise

Chorley

3 years ago

O que Denise disse sobre Getsafe:

House contents reduced by automatic reduction

The y renewed my policy automatically and gave me areduction

Ulrika Röhman

Getsafe

3 years ago

Hey Denise, Thanks for the great feedback, we’re glad you’re happy with us! Stay safe, James

Joseph

Alloa

3 years ago

O que Joseph disse sobre Getsafe:

Didnt have to do anything they done it for me

They set it up for me didnt need to do anything first class service

Ulrika Röhman

Getsafe

3 years ago

Hey Joseph, We’re thrilled to hear that you’re having a positive experience, thank you! Stay safe, Oliver

Ian

Darlington

3 years ago

O que Ian disse sobre Getsafe:

Renewal shortfall!!

Renewal time and didn't charge me the price that was proposed nor confirmed the deduction had been made nor provide the policy documentation. Due refund obtained on request but not a good experience...

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Ulrika Röhman

Getsafe

3 years ago

Hey Ian, I'm sorry to hear you are dissatisfied with our service. If we can further assist with your case, please feel free to write us at feedback-uk@hellogetsafe.com or give us a call at 020 3608 4144 (Mon-Fri / 9am-5pm). Stay safe, James

David

3 years ago

O que David disse sobre Getsafe:

Great service

Good service

Ulrika Röhman

Getsafe

3 years ago

Hey David, Thanks for the awesome feedback! Stay safe, James

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