Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Getsafe Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

Cliente fiável

3 years ago

Just a really good service and great price

Ekaterina Zenkevich

Getsafe

3 years ago

Hey, Thanks so much for your positive feedback! If you have any suggestions on how we could improve our service, we’re always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

0

BA

Barbara

3 years ago

O que Barbara disse sobre Getsafe:

I have only had online contact with Getsafe. I have made no claims so do not know how good their response is if needed. I've been with them a year and their renewal quote was competitive so I stayed...

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Ekaterina Zenkevich

Getsafe

3 years ago

Hey, Thanks so much for your positive feedback! If you have any suggestions on how we could improve our service, we’re always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

0

Cliente fiável

3 years ago

They always keep you updated on things let you no when you have to renew your policy on time so your always ahead

Ekaterina Zenkevich

Getsafe

3 years ago

Hey, Thanks so much for your positive feedback! If you have any suggestions on how we could improve our service, we’re always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

0

RM

Ralph Michael

South Cumbria

3 years ago

O que Ralph Michael disse sobre Getsafe:

Am I actually insured??

Frankly, I'm not sure, the insurance is the cheapest around but they only operate through an app, and my phone is too old to use it. So I really don't know where I stand, am I insured or not and how...

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Ekaterina Zenkevich

Getsafe

3 years ago

Hey Ralph, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

RM

Ralph Michael

3 years ago

You could improve things by making it possible to access my policy on my desktop computer. It now seems only possible to use an Apple device, why is this and where does it leave me?

RM

Ralph Michael

3 years ago

My review and GetSafe's response to it don't bear any relationship to each other whatsoever!

0

JO

JOAN

3 years ago

O que JOAN disse sobre Getsafe:

I didn’t know this would auto renew. I didn’t receive an email from with the quote. Consequently I am now insured twice!

Ekaterina Zenkevich

Getsafe

3 years ago

Hey Joan, Thanks very much for your review. We’re sorry that we didn’t meet your expectations. We would like to change that! Feel free to send me an email at emma@hellogetsafe.com. We’ll help you find another solution to meet your needs. Kind regards, Emma

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CH

Chris

3 years ago

O que Chris disse sobre Getsafe:

Fabulous company

Simply excellent service

Ekaterina Zenkevich

Getsafe

3 years ago

Hey Chris, Thanks so much for your positive feedback! If you have any suggestions on how we could improve our service, we’re always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

0

RO

RON

3 years ago

O que RON disse sobre Getsafe:

Very good so far

Ekaterina Zenkevich

Getsafe

3 years ago

Hey Ron, Thanks so much for your positive feedback! If you have any suggestions on how we could improve our service, we’re always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

0

Cliente fiável

3 years ago

Good service and good app

Ekaterina Zenkevich

Getsafe

3 years ago

Hey, Thanks so much for your positive feedback! If you have any suggestions on how we could improve our service, we’re always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

0

AN

Andrew

3 years ago

O que Andrew disse sobre Getsafe:

Surprised you did not send me a reminder that renewal was about to become due. Fortunately you did not greatly increase the auto-renewal premium and did apply a loyalty discount. Next year, please...

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Ekaterina Zenkevich

Getsafe

3 years ago

Hey Andrew, Thanks you for bringing this Problem to our attention. We apologise for your negative experience. Your happiness is very important to us! Feel free to email me at emma@hellogetsafe.com. I will do my best to find a fitting solution as soon as possible. Kind regards, Emma

0

JA

Jane

Kidderminster

3 years ago

O que Jane disse sobre Getsafe:

Cheap insurance

Easy to access reasonably priced

Ekaterina Zenkevich

Getsafe

3 years ago

Hey Jane, Thanks so much for your positive feedback! If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

0

Getsafe Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?