Prompt delivery but was told would arrive between 10-11 and delivered at 9.25 - left a note so had to chase and request delivery a bit later, which they did.
Thank you for leaving feedback on our customer service. We notice that you have rated our service as poor. Please could you give us a little more information as we take customer satisfaction very seriously and would like to know how we can improve our service.
Cliente fiável
10 years ago
You will notice I commented your company as a excellent company, the rating guide should have read ++Excellent the ratings shown as poor was a pure mistake!!
The chainsaw was supplied promptly but subsequently failed on first use. Lynda was very sympathetic was excellent in organising a replacement very quickly.
Lynda
Gardenlines
10 years ago
Dear Mr Potter,
We are sorry you had a problem with your chainsaw but I am glad we were able to sort it out for you.
We hope you will shop with us again in the future.
Kind regards
Lynda
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