Appalling communications. They don't reply to phone call queries and don't trust them to do what they say they will have done.
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Avaliações de produtos
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have”
Data de compra: 02/02/2021
0
Partilhar
MT
Mr Martin Tonks
Manchester
5 years ago
O que Mr Martin Tonks disse sobre Fresh Insurance Services:
Appalling communications. I have had an ongoing dispute re the settlement exclusion in my policy for a number of years now. I forwarded a structural survey to Fresh to forward to the insurance...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Avaliações de produtos
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Data de compra: 02/02/2021
0
Partilhar
MB
Mrs Sylvia Bickerton
Warrington
5 years ago
O que Mrs Sylvia Bickerton disse sobre Fresh Insurance Services:
As usual, a first class service. Always extremely polite and helpful.
Avaliações de produtos
Data de compra: 30/01/2021
0
Partilhar
MN
Mr Charles Newbury
5 years ago
O que Mr Charles Newbury disse sobre Fresh Insurance Services:
phoned about cost of insurance as cheaper for a new customer than for me who was renewing for a third time and have not claimed. Phoned but received a curt 'take it or leave it' reply from your...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for your feedback. At Fresh we always try and ensure that both our existing customers and new customers receive the best price available unique to their circumstances. I understand that the discrepancy was caused by mismatched details between the web and telephone quotation you received. This has now been rectified and I believe you have now received the correct price for your policy.Thank you for renewing with us and I hope you give us the opportunity to get this right first time for you next year.
Avaliações de produtos
Sarah
Fresh Insurance Services
5 years ago
Thank you for renewing with us again this year.
Data de compra: 27/01/2021
0
Partilhar
Cliente fiável
5 years ago
They were responsive and addressed my issues well
Avaliações de produtos
Data de compra: 28/01/2021
0
Partilhar
MM
Mr & Mrs Mitchell
Staffoed
5 years ago
O que Mr & Mrs Mitchell disse sobre Fresh Insurance Services:
100% assistance with all queries. The staff went the extra mile in dealing with problems. I would recommend Fresh Insurance to all friends and relatives.
Avaliações de produtos
Data de compra: 27/01/2021
0
Partilhar
Cliente fiável
5 years ago
Excellent customer service
Avaliações de produtos
Data de compra: 22/12/2020
0
Partilhar
Cliente fiável
5 years ago
Quick efficient service.
Avaliações de produtos
Data de compra: 26/01/2021
0
Partilhar
MM
Mr Trevor Maybourne
5 years ago
O que Mr Trevor Maybourne disse sobre Fresh Insurance Services:
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
