Very good cover for rented property (not all insurers offer this insurance). Excellent price. Staff fiendly and helpful when I finally got through. The problem is that I have to phone you......and...
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Aaron
Fresh Insurance Services
4 years ago
Hi David,
It's great to hear that you were pleased with the service. Thank you for taking the time to share your feedback and for your patience whilst we got to your call.
I will be sure to pass on these comments in the spirit of further service improvements as online functionality is something we are keen to explore- hopefully this will be something you can benefit from soon.
Kindest regards,
The Fresh Insurance Team
Avaliações de produtos
Aaron
Fresh Insurance Services
4 years ago
Hi David,
It's great to hear that you were pleased with the service. Thank you for taking the time to share your feedback and for your patience whilst we got to your call.
I will be sure to pass on these comments in the spirit of further service improvements as online functionality is something we are keen to explore- hopefully this will be something you can benefit from soon.
Kindest regards,
The Fresh Insurance Team
Data de compra: 28/03/2022
0
Partilhar
Cliente fiável
4 years ago
Reminders to renew in good time with clear instructions.
Aaron
Fresh Insurance Services
4 years ago
Hi,
Thank you for taking the time to share feedback about your recent renewal experience. We have recently made some changes to our renewal communications and I am pleased to hear they have helped. Insurance can be complex sometimes and its important to us that we make things as easy and informative as we can.
Kindest regards,
The Fresh Insurance Team
Hi,
It's great to hear that you were pleased with the service. Thank you for taking the time to share your feedback and for your patience whilst we got to your call. I will be sure to pass on these comments in the spirit of further service improvements.
Kindest regards,
The Fresh Insurance Team
Avaliações de produtos
Data de compra: 01/05/2022
0
Partilhar
MC
Ms Cole
Brecon
4 years ago
O que Ms Cole disse sobre Fresh Insurance Services:
Excellent service and easy to get through to speak to a person
Ben
Fresh Insurance Services
4 years ago
Hi Jenna
Thank you for taking the time to review your recent experience. It’s great to hear that you found the service provided by our Customer Service Specialist an excellent one.
Thank you for taking the time to share your great feedback.
Kindest regards,
The Fresh Home Insurance Team
Avaliações de produtos
Ben
Fresh Insurance Services
4 years ago
Hi Jenna,
Thank you for taking the time to provide product feedback too.
Your feedback is greatly appreciated.
Kindest Regards,
The Fresh Home Insurance Team
Data de compra: 23/04/2022
0
Partilhar
MC
Mr Ronald Church
Broxbourne
4 years ago
O que Mr Ronald Church disse sobre Fresh Insurance Services:
Very helpful and thorough, asked all relevant questions and made sue you understood procedure.
Ben
Fresh Insurance Services
4 years ago
Hi Ronald
Thank you for taking the time to review your recent experience. It’s great to hear that you found the service provided by our Customer Service Specialist helpful and thorough.
Your feedback is greatly appreciated.
Kindest regards,
The Fresh Home Insurance Team
Avaliações de produtos
Ben
Fresh Insurance Services
4 years ago
Hi Ronald
Thank you for taking the time to provide product feedback too.
Kindest regards,
The Fresh Home Insurance Team
Data de compra: 23/04/2022
0
Partilhar
MC
Mr Michael Curzon
4 years ago
O que Mr Michael Curzon disse sobre Fresh Insurance Services:
...........
Isabelle
Fresh Insurance Services
4 years ago
Hi Michael,
Thank you for taking the time to provide feedback.
Kindest regards,
The Fresh Home Insurance Team
Avaliações de produtos
Isabelle
Fresh Insurance Services
4 years ago
Hi Michael,
Thank you for taking the time to provide product feedback too.
Kindest regards,
The Fresh Home Insurance Team
Data de compra: 14/04/2022
0
Partilhar
Cliente fiável
4 years ago
Poor service
Isabelle
Fresh Insurance Services
4 years ago
Hi,
I am sorry to hear that you found our service to be poor. We are always working on improving our customer service and your feedback is greatly appreciated.
Kindest regards,
The Fresh Home Insurance Team
Avaliações de produtos
Isabelle
Fresh Insurance Services
4 years ago
Hi,
I am sorry to hear that we couldn't be competitive for you this year.
Kindest regards,
The Fresh Home Insurance Team
Data de compra: 15/03/2022
0
Partilhar
MB
Mr Geoff Barrell
Wotton Under Edge
4 years ago
O que Mr Geoff Barrell disse sobre Fresh Insurance Services:
Fast response to calls and helpful English speaking staff who actually have normal human logic rather than being incredibly frustrating and can actually help rather than mutter useless platitudes!!....
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Isabelle
Fresh Insurance Services
4 years ago
Hi Geoff,
Thank you for taking the time to review your recent experience. It’s great to hear that you found our customer service to be great and that we responded quickly to your call.
Kindest regards,
The Fresh Home Insurance Team
Avaliações de produtos
Isabelle
Fresh Insurance Services
4 years ago
Hi Geoff,
Thank you for taking the time to provide product feedback too.
Kindest regards,
The Fresh Home Insurance Team
Data de compra: 13/04/2022
0
Partilhar
MD
Mr Michael Dobson
4 years ago
O que Mr Michael Dobson disse sobre Fresh Insurance Services:
Give more than a couple of days notice before renewing
Isabelle
Fresh Insurance Services
4 years ago
Hi Michael,
I am sorry to hear that you had not received your renewal invitation. We always aim to give ample time for you to make a decision on your renewal. This feedback is greatly appreciated and will be shared with the relevant business areas to support any required improvements.
Kindest regards,
The Fresh Home Insurance Team
Avaliações de produtos
Isabelle
Fresh Insurance Services
4 years ago
Hi Michael,
Thank you for providing product feedback too.
Data de compra: 14/03/2022
0
Partilhar
Cliente fiável
4 years ago
The renewal process was easy and the operator was very helpful, as well as listened to what I needed
Isabelle
Fresh Insurance Services
4 years ago
Hi,
Thank you for taking the time to review your recent experience. It’s great to hear that you found our staff helpful and that we listened to your insurance needs.
Kindest regards,
The Fresh Home Insurance Team
Avaliações de produtos
Isabelle
Fresh Insurance Services
4 years ago
Hi,
Thank you for taking the time to provide product feedback too.
Kindest regards,
The Fresh Home Insurance Team
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
