Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Freedom Health Insurance Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 181 comentários

Cliente fiável

Verificado pela Feefo

4 years ago

Bad Service

I am having a terrible time with the service. I am trying to make a claim and the runaround I am gettting is ridiculous.

Daniel

Freedom Health Insurance

4 years ago

We are sorry to hear you are unsatisfied with our service, however we believe the comment to be inaccurate and unfair. We have already been in touch privately to try to explain and resolve the situation.

Data de compra: 29/09/2021

Cliente fiável

Verificado pela Feefo

4 years ago

Excellent service

Catalina

Freedom Health Insurance

4 years ago

Thank you so much for your review. We hope you will be happy with your policy and the service received. If you have any questions about your health insurance plan, do not hesitate to contact us.

Data de compra: 15/09/2021

Ann

Verificado pela Feefo

4 years ago

O que Ann disse sobre Freedom Health Insurance:

Broker was helpful and knowledgeable

Chap who sold us this insurance really knew his stuff! Have not yet had reason to make use of the cover.

Catalina

Freedom Health Insurance

4 years ago

Thank you so much for your review. We hope you will be happy with your policy and the service received. If you have any questions about your health insurance plan, do not hesitate to contact us.

Data de compra: 20/09/2021

Patricia

Verificado pela Feefo

4 years ago

O que Patricia disse sobre Freedom Health Insurance:

Good buy

The company didn’t do a hard sell like many others and were very clear about their product and the young man who sold it was extremely helpful . I hope not to have to use it but feel they would be...

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Catalina

Freedom Health Insurance

4 years ago

Thank you so much for your review. We hope you will be happy with your policy but we hope too that you won't have to use it. If you have any questions about your health insurance plan, do not hesitate to contact us.

Data de compra: 14/09/2021

Ernesto

Verificado pela Feefo

London

4 years ago

O que Ernesto disse sobre Freedom Health Insurance:

Very good service from Usaycompare (Joe Traynor)

Very good service from Usaycompare (Joe Traynor) in selecting the right insurance for me.

Catalina

Freedom Health Insurance

4 years ago

Thank you so much for your review. We hope you will be happy with your policy and the service received. If you have any questions about your health insurance plan, do not hesitate to contact us.

Data de compra: 31/08/2021

Anne

Verificado pela Feefo

4 years ago

O que Anne disse sobre Freedom Health Insurance:

Excellent service from start to finish.

Very approachable with clear guidance when you need to use the service. Highly recommend

Catalina

Freedom Health Insurance

4 years ago

Thank you so much for your positive feedback, Anne! We will do our best to continue to offer you an excellent service. If you need any further help with your policy, do not hesitate to contact us.

Data de compra: 17/08/2021

Cliente fiável

Verificado pela Feefo

5 years ago

Excellent Health Insurance at a fair price!

They gave me all the cover I had before with one of the well known provider at a third of the price! wonderful!

Catalina

Freedom Health Insurance

4 years ago

Thank you for taking the time to share your feedback with us. We are delighted to hear you are happy with your cover and premium! If you need any help with your policy, do not hesitate to contact us.

Data de compra: 02/08/2021

Trevor

Verificado pela Feefo

5 years ago

O que Trevor disse sobre Freedom Health Insurance:

Brilliant company to work with

Great Customer service, reactive, helpful, cooperative, amenable

Catalina

Freedom Health Insurance

5 years ago

Hi, Trevor. We are delighted to hear we have made your experience a positive one and we would like to thank you for taking the time to share your feedback. If you need any help with your policy, do not hesitate to contact us.

Data de compra: 03/08/2021

Cliente fiável

Verificado pela Feefo

5 years ago

Don’t bother looking for another provider…… this is the one!

This is how it should be done! Unparalleled customer service with the individual at the heart. Penny Bevan was fabulous, she made it possible for a swift visit and follow up. It’s always nice to...

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Catalina

Freedom Health Insurance

5 years ago

Thank you for this wonderful review! We are very happy to hear about your positive claim experience assisted by Penny. If you need any help with your policy, do not hesitate to contact us.

Data de compra: 16/07/2021

Cliente fiável

Verificado pela Feefo

5 years ago

Good service

I have given 4 stars because they offered a good promotion and approved my application quickly.

Catalina

Freedom Health Insurance

5 years ago

Thank you so much for your review. We hope you will be happy with your policy and the service received. If you have any questions about your health insurance plan, do not hesitate to contact us.

Data de compra: 02/06/2021

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Freedom Health Insurance Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?