Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

forward2me Comentários

https://www.forward2me.com

We Deliver from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and more..

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Michael Singer

Verificado pela Feefo

South Australia

4 years ago

O que Michael Singer disse sobre forward2me:

Easy to use, orders sent quickly and emails answered quickly and effective!

Easy to use and answered my questions and emails in a clear way, in a prompt manner. Orders are also sent very quickly. Highly recommended!

Cliente fiável

Verificado pela Feefo

4 years ago

slightly pricey but I get what I want 😀

customer service is responsive though there maybe timezone difference, it’ll be good if the website has a DM section, that’ll be convenient

Cliente fiável

Verificado pela Feefo

4 years ago

Great Service - but make sure to keep evidence of your purchases!

The fact that I have to provide evidence of an item’s purchase is a bit annoying, but it just shows that they’re thorough. Although it’d definitely be a problem if you’ve accidentally deleted or...

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Lynett Jenkins

Verificado pela Feefo

Hobart

4 years ago

O que Lynett Jenkins disse sobre forward2me:

Worth using.

Delivery was fast and on time. My items arrived safe and in perfect condition.

Cliente fiável

Verificado pela Feefo

4 years ago

Quick and easy, reliable

Cliente fiável

Verificado pela Feefo

4 years ago

They were fast and reliable.

I will definitely do business with them again. They were fast and reliable. Great service!

Cliente fiável

Verificado pela Feefo

4 years ago

All perfect, fast and effective.

All perfect, fast and effective. The system is very simple, prices are good and pack arrive fast and in a good shape (means that was packaged with care since I choose the repackaging service.

Muhammad Yoserizal

Verificado pela Feefo

4 years ago

O que Muhammad Yoserizal disse sobre forward2me:

great services

Shinichiro Kawauchi

Verificado pela Feefo

4 years ago

O que Shinichiro Kawauchi disse sobre forward2me:

I was charged an unreasonable fee

My baggage was returned to the place of departure and charged for international shipping because of a defective invoice. I just moved within the UK and I don't understand why I was charged for...

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Hayley

forward2me

4 years ago

Hi Shinichiro. Many thanks for your feedback. We are sorry that you feel dissatisfied with our service on this occasion, however, as was previously advised to you, we cannot issue a refund to you for the original shipping costs that you paid with TNT as you substantially devalued the goods from your TNT shipment. Our available courier services are not liable to refund us with the shipping costs for circumstances such as this, therefore, for all of your future shipments, we would strongly advise that you declare a true value, if your local customs office believes the goods have been devalued this will cause delays to your shipments and if you cannot provide evidence of these values when requested the goods can be seized by official or returned to the UK at extra costs. We do apologise for any inconvenience this may cause you. I hope the information I have provided to you is useful, we hope these issues do not deter you from shipping with us again in the future and that you will reconsider your current rating of our service. Kind regards Hayley

Atsushi Nakamura

Verificado pela Feefo

Tokyo, Japan

4 years ago

O que Atsushi Nakamura disse sobre forward2me:

Good but expensive

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