Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

forward2me Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 13,904 comentários

Cliente fiável

Verificado pela Feefo

14 years ago

Price was close to the one they promissed beforehand. Goods were delivered on time and…

Price was close to the one they promissed beforehand. Goods were delivered on time and in perfect condition.

forward2me

14 years ago

Great to hear that you are happy with our services - thanks you for taking the time to leave feedback, its important to us. Kind Regards, James

Cliente fiável

Verificado pela Feefo

14 years ago

Recently I did need your service in packing and sending me clocks to my Malta…

Recently I did need your service in packing and sending me clocks to my Malta Address and the service was fast and packed in a very professional way. Thanks.

forward2me

14 years ago

Thank you for your comments - your feedback is important to us. Kind Regards, Janet.

Cliente fiável

Verificado pela Feefo

14 years ago

the services was fast, and all items were recived in very good condtion. very well…

the services was fast, and all items were recived in very good condtion. very well packed. thanks for the service hope to use it again in the future.

forward2me

14 years ago

Many thanks for your kind comments, your feedback is important to us. We look forward to processing future packages for you. Kind Regards, Janet.

Cliente fiável

Verificado pela Feefo

14 years ago

easy to use definitely would use again

forward2me

14 years ago

Thanks - we look forward to receiving more parcels for you. Kind Regards, Janet.

Cliente fiável

Verificado pela Feefo

14 years ago

Awesome service, would love cheaper p&p rate.

forward2me

14 years ago

Thanks! Contact us through the website and we're more than happy to look at other options for you. Kind Regards, Janet.

Cliente fiável

Verificado pela Feefo

14 years ago

Excellent service every time in comunication, delivery, shopping,...everything!

forward2me

14 years ago

Many thanks for your kind comments - your feedback is important to us. Kind Regards, Janet.

Cliente fiável

Verificado pela Feefo

14 years ago

I have my goods delivered as requested. I am happy with the service!

forward2me

14 years ago

Many thanks for taking the time to leave your feedback. We look forward to shipping future parcels for you. Kind Regards, Janet.

Cliente fiável

Verificado pela Feefo

14 years ago

I am quite an old customer and have shipped many an item through your service Whilst I…

I am quite an old customer and have shipped many an item through your service Whilst I am sure that the Web based system that you have now created obviously works efficiently from your end, it feels...

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forward2me

14 years ago

Thank you for your comments - your feedback is important to us. The web based functionality which is developing over time is aimed at making things more efficient and easier for you our customers. We still offer the personal service through e-mail and are more than happy to accommodate any special requests for shipments/service etc. Please contact us through the website for your next shipment and we'll ensure that a note is applied to your account. Hope this all helps and we hope you will continue to use our services. Kind Regards, Janet.

Cliente fiável

14 years ago

It appears that the personal e-mail service is still available and I must say that this has always been superb !! I thoroughly recommend this service. I am a frequent user and if you have the fortune of dealing with Mr Janet Grundy then all the more rest assured that you will get an efficient and personalised service.

forward2me

14 years ago

Thank you :0) Janet.

Cliente fiável

Verificado pela Feefo

14 years ago

Fast and clearly communications. Very kind employees. Fast shipping. Shipping rates should be cheaper (or…

Fast and clearly communications. Very kind employees. Fast shipping. Shipping rates should be cheaper (or you can add Royal Air Mail International Signed for service) but I'm a very satisfied...

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forward2me

14 years ago

Thank you for your kind comments. We do provide the personal shopper service through e-mail at the moment but will be going live with this service on the website in the next month. Please contact us through the 'contact us' tab on the website and we'll be able to process this for you. Kind Regards, Janet.

Cliente fiável

Verificado pela Feefo

14 years ago

The consignment arrived in Cyprus quickly and appears to be undamaged. I have not yet…

The consignment arrived in Cyprus quickly and appears to be undamaged. I have not yet had the opportunity to connect the water heater to confirm that it is in working order, but all indications are...

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forward2me

14 years ago

Great to hear that you've received your package and are happy with our services. Have a great weekend. Kind Regards, Janet.

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forward2me Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?