Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

forward2me Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 13,904 comentários

Cliente fiável

Verificado pela Feefo

14 years ago

N/a

forward2me

14 years ago

Thanks for the positive feedback. Have a good weekend. James

Cliente fiável

Verificado pela Feefo

14 years ago

Excellent business idea! Perfect English services ....

forward2me

14 years ago

Many thanks for your kind comments! We look forward to shipping more parcels to you in the future! James

Cliente fiável

Verificado pela Feefo

14 years ago

Service was exactly as described and virtually seamless. The thought that you have put into…

Service was exactly as described and virtually seamless. The thought that you have put into your service has been well worth it! As an individual in the transportation and warehousing industry, I am...

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forward2me

14 years ago

Thanks for taking the time to leave your feedback. We are delighted you are satisfied with our service and we look forward to shipping more parcels to you in the future. Kind Regards, James

Cliente fiável

Verificado pela Feefo

14 years ago

Your prices are a bit on the high side compared to your competitors!

forward2me

14 years ago

Many thanks for taking the time to respond. We offer a tracked, premium door to door service, with standard insurance as our main service. We also re-pack your parcels to reduce your shipping costs where required and add extra packing to ensure your package reaches you in the best condition. If you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. We can also consolidate parcels for you which will help to reduce your shipping costs. James

Cliente fiável

Verificado pela Feefo

14 years ago

It is a good service but the costs for p&p are a bit high. It…

It is a good service but the costs for p&p are a bit high. It cost more for the post than for the item I bought. I was not aware of this..I will not be using this service anymore.

forward2me

14 years ago

Thanks for taking the time to leave your feedback - it is very important to us. We're offering a premium door to door tracked service to maintain the standards that our customers expect. If you have a few purchases to make we can consolidate your items and ship them altogether which will reduce your shipping costs. Also, if you would like us to look into different shipping options for you then we will be happy to do so. We hope to help you again in the future. Kind Regards, James

Cliente fiável

Verificado pela Feefo

14 years ago

Very good I am very satisfied. Excellent service.

forward2me

14 years ago

Thanks for your feedback - it is very important to us. Have a good day! James

Cliente fiável

Verificado pela Feefo

14 years ago

So far, customer service has been excellent. I will definitely continue using you

forward2me

14 years ago

Many thanks for your kind comments. We look forward to shipping more parcels to you in the near future! James

Cliente fiável

Verificado pela Feefo

14 years ago

The service is good, I am satisfaced, I think that can be moré complet, p.e.…

The service is good, I am satisfaced, I think that can be moré complet, p.e. Posibility of colect the ítem in seller address. Aldo I think that the price of delivery is too much expensive. Regards

forward2me

14 years ago

Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. We look forward to shipping more parcels for you. Kind Regards, James

Cliente fiável

Verificado pela Feefo

14 years ago

In my firsit service experiance i faced unexplaned delay from DHL as the shipment went…

In my firsit service experiance i faced unexplaned delay from DHL as the shipment went through China!!!!!!!!!!!!!!!! i do not know whay?

Cliente fiável

Verificado pela Feefo

14 years ago

Company aiming at finding solutions not problems. A rare treat nowadays...

forward2me

14 years ago

Thanks very much for your kind comments. We look forward to shipping more parcels to you in the future. Kind Regards, James

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forward2me Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?