Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

forward2me Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 13,904 comentários

Cliente fiável

Verificado pela Feefo

14 years ago

You need to have more shipping and options (without have to contact the sender) and…

You need to have more shipping and options (without have to contact the sender) and prices. The prices for shipping are way to high compared other forwarders.

forward2me

14 years ago

We're really sorry that you felt you needed to give us negative feedback. We can offer alternative shipping options if you get in touch with us. We will be going live with these on the website soon but as a relatively new company we haven't quite got there yet. Please get in touch via the website and we can let you know the options that we have. Please be assured that we want to provide the best, most cost effective service for you. We look forward to hearing from you. Kind regards, James

Cliente fiável

Verificado pela Feefo

14 years ago

This service was fabulous - fast and efficient. Thank you.

forward2me

14 years ago

Thanks for your feedback - we're delighted you were happy with our service and we look forward to processing more parcels for you. James

Cliente fiável

Verificado pela Feefo

14 years ago

great communication and fast shipping

forward2me

14 years ago

Thanks for taking the time to come back to us. Have a good day. James

Cliente fiável

Verificado pela Feefo

14 years ago

Thank you.

forward2me

14 years ago

Thanks for taking the time to respond - we appreciate your feedback. James

Cliente fiável

Verificado pela Feefo

14 years ago

Excellent Service Will Definitely Use It Again!

forward2me

14 years ago

Thanks for taking the time to respond to us and leave your kind comments. We're pleased you were happy with our service and look forward to shipping more parcels for you in the future. James

Cliente fiável

Verificado pela Feefo

14 years ago

Great service..1st parcel arrived missing an item but it could not be proved who was…

Great service..1st parcel arrived missing an item but it could not be proved who was at fault,the supplier or F2me. Second parcel was 100% and arrived speedily. Overall a great service!

forward2me

14 years ago

Thanks for your feedback - we really appreciate it. We're very pleased you were happy with our service and we look forward to helping you again in the future. James

Cliente fiável

Verificado pela Feefo

14 years ago

I found the service Excellent, very helpful and I would recommend to others. I just find…

I found the service Excellent, very helpful and I would recommend to others. I just find the service a little expensive because the way you calculate the weight and size. Other then that Perfect.

forward2me

14 years ago

Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. We look forward to shipping more parcels for you. Kind Regards, James

Cliente fiável

Verificado pela Feefo

14 years ago

Excellent and very quick service. Flexible and understanding personel. My warmest recommendation for this company…

Excellent and very quick service. Flexible and understanding personel. My warmest recommendation for this company !

forward2me

14 years ago

Many thanks for your kind words and for taking the time to respond. Kind Regards, James

Cliente fiável

Verificado pela Feefo

14 years ago

Fast and perfect service. Very kind people!

forward2me

14 years ago

Thanks for taking the time to leave your kind comments. We look forward to receiving more parcels for you in the future. James

Cliente fiável

Verificado pela Feefo

14 years ago

Excellent communication even at 9pm. My order from UK was dispatched same day and delivered…

Excellent communication even at 9pm. My order from UK was dispatched same day and delivered to Cyprus over the weekend

forward2me

14 years ago

Thanks for your feedback, we're delighted you were happy with our service and we hope to help you again in the future. James

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forward2me Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?