Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

forward2me Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 13,904 comentários

Cliente fiável

Verificado pela Feefo

13 years ago

I look forward to several items, can be shipped together?

forward2me

13 years ago

Thanks for taking the time to respond. Offering a consolidation service on our website is something we are going to be introducing in the future. At the moment, please get in touch through email and we can consolidate your parcels for you. If you need any more information please don't hesitate to get in touch. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

Awesome cheap fast reliable to Australia!!

forward2me

13 years ago

Thanks for your feedback, we really appreciate your kind comments. James

Cliente fiável

Verificado pela Feefo

13 years ago

Service was good and very quick, the Phone was a present so changing the email…

Service was good and very quick, the Phone was a present so changing the email address, to prevent the person finding out was not a problem. Courier did call me to ask for an invoice that was not...

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forward2me

13 years ago

Many thanks for taking the time to respond. We're really pleased you were happy with the service and we look forward to shipping to you again in the future. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

the service worked flawlessly, there was no problem and the support was very good.

forward2me

13 years ago

Many thanks for taking the time to respond to us. We're pleased to hear that you were happy with the service we provided and we look forward to shipping to you again in the future. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

The service was fast and the delivery prompt. I thought it was a bit expensive…

The service was fast and the delivery prompt. I thought it was a bit expensive for 1kg of goods so will be investigating other companies and options. A goods consolidation service would be a positive...

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forward2me

13 years ago

Many thanks for your feedback, your views are important to us. We are working on introducing a consolidation service on our website, however we currently offer this service if you get in touch through email. We do our best to reduce the size of your parcels such as discarding of any catalogues etc, if you would like us to remove coat hangers for you then we can do this. Please get in touch if you require any more information. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

Great - as always

forward2me

13 years ago

Thanks for taking the time to leave your kind comments, we're pleased to hear you've been happy with our service and we look forward to shipping to you again in the future. Many Thanks, James

Cliente fiável

Verificado pela Feefo

13 years ago

Great Web site, easy to navigate. Communication excellent. Only disappointment I had was there is…

Great Web site, easy to navigate. Communication excellent. Only disappointment I had was there is no other choice than airfreight on processing screen. Found out later that I could have negotiated...

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forward2me

13 years ago

Thanks for your feedback, your views are important to us. We're working on introducing more shipping options for you to choose from, however as we are still a young company we haven't quite got there yet. If you want Royal Mail for any future shipments, please get in touch. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

Everything is good, thanks.

forward2me

13 years ago

Thanks for taking the time to respond, we really appreciate it. James

Cliente fiável

Verificado pela Feefo

13 years ago

I liked the fact that I was contacted prior to shipment and asked whether I might…

I liked the fact that I was contacted prior to shipment and asked whether I might have other items coming to include in the shipment.

forward2me

13 years ago

Thanks for your feedback, your views are important to us! James

Cliente fiável

Verificado pela Feefo

13 years ago

They delivered fast my UK shopping to my home. I recommend this service :-)

forward2me

13 years ago

Thanks for your feedback, we really appreciate your comments. Kind Regards, James

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forward2me Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?