Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

forward2me Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

Cliente fiável

Verificado pela Feefo

13 years ago

have not received my parcel at all and it should have been here My package…

have not received my parcel at all and it should have been here My package is a cheque serves is to expensive for a cheque to take so long to not even arrive

forward2me

13 years ago

Thanks for taking the time to respond to us - we hope you feel that we have dealt with the situation for you and that you have a satisfactory outcome. Kind Regards, James

0

Cliente fiável

Verificado pela Feefo

13 years ago

Excellent forwarding service! Extremely fast and courteous company would definitely use them again!

forward2me

13 years ago

Thanks for taking the time to respond to us. We're delighted you were happy with our service and we look forward to shipping to you again. Kind Regards, James

0

Cliente fiável

Verificado pela Feefo

13 years ago

Amazingly fast and professional service. What would I do with 'forward2me' Cheers, Very satisfied customer

forward2me

13 years ago

Thanks very much for your kind comments. We're really pleased to hear you are satisfied with the service we provided and we look forward to shipping to you again in the near future. Kind Regards, James

0

Cliente fiável

Verificado pela Feefo

13 years ago

Superb service, fast communication and very efficient..... to recommend A++++++

forward2me

13 years ago

Many thanks for your kind comments. We're delighted to hear you were happy with our service and we look forward to shipping to you again in the near future. Many Thanks, James

0

Cliente fiável

Verificado pela Feefo

13 years ago

Very good service as I managed to order from a number of website who do…

Very good service as I managed to order from a number of website who do not deliver to my country. Thanks to forward2me it is all possible.

forward2me

13 years ago

Many thanks for taking the time to leave us with your feedback. We look forward to shipping to you again in the future. Kind Regards, James

0

Cliente fiável

Verificado pela Feefo

13 years ago

The service they provided me with, particularly with my slightly unusual situation was simply excellent.…

The service they provided me with, particularly with my slightly unusual situation was simply excellent. However, I was left very surprised by the shipping costs due to the 'volumetric' calculation...

Saiba mais

forward2me

13 years ago

Many thanks for your feedback - we really appreciate your views. Following your feedback we have re-visited our FAQ page to make the volumetric weight explanation more clear to our customers. Kind Regards, James

0

Cliente fiável

Verificado pela Feefo

13 years ago

A completely professional service. Thank you :)

forward2me

13 years ago

Thanks for your feedback - your views mean a lot to us. We look forward to helping you again in the future. Kind Regards, James

0

Cliente fiável

Verificado pela Feefo

13 years ago

Perfect, many thanks...

forward2me

13 years ago

Thanks for taking the time to respond to us - we really appreciate your kind comments. Kind Regards, James

0

Cliente fiável

Verificado pela Feefo

13 years ago

Fast forwarding, thank you!

forward2me

13 years ago

Thanks for your kind comments, we're delighted to hear that you were happy with our service and we look forward to helping you again in the near future. James

0

Cliente fiável

Verificado pela Feefo

13 years ago

so far so good

forward2me

13 years ago

Thanks for your feedback! We look forward to shipping to you again in the future. James

0

forward2me Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?