Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

forward2me Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 13,904 comentários

Cliente fiável

Verificado pela Feefo

13 years ago

I was astonished of the speed of delivery, and good service. However there should be an option…

I was astonished of the speed of delivery, and good service. However there should be an option for cheaper delivery for those who can wait a little longer. and would like to pay less/

forward2me

13 years ago

Many thanks for taking the time to respond to us. We're looking at improving the shipping options which we offer our customers on our website but as a relatively young company we haven't quite got there yet. All the best for 2013 and we look forward to shipping to you in the New Year. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

100% Amazed at how fast my package arrived from UK to Australia! I think it…

100% Amazed at how fast my package arrived from UK to Australia! I think it was around 3 days!! Couldnt be happier with the service. Thankyou.

forward2me

13 years ago

Thanks for taking the time to leave us with your feedback. We're delighted to hear that you were happy with the service we offered and we hope to help you out again in the New Year. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

Great consolidation of multiple orders from various suppliers

forward2me

13 years ago

Thanks for your feedback. We look forward to shipping to you again in the near future. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

"forward2me" seemed to be the most reliable forwarding service and as a result it turned…

"forward2me" seemed to be the most reliable forwarding service and as a result it turned to be really so. They noticed me when my parcel arrived and quickly shipped it. Via DHL, parcel reached to me...

Saiba mais

forward2me

13 years ago

Many thanks for taking the time to respond to us, your views mean a lot to us. We can offer to send you parcels through Royal Mail's service but at this stage we've not got round to offering this on our website. If you'd like any future shipments through Royal Mail then please get in touch and we can arrange this for you. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

The easy of ordering and the speed of delivery was exceptional. In my circumstance it…

The easy of ordering and the speed of delivery was exceptional. In my circumstance it did end up costing more for personal shopping/postage than the product itself however as I am unable to buy...

Saiba mais

forward2me

13 years ago

Many thanks for your feedback. We're pleased to hear that you were happy with our service and we look forward to helping you again in the new year. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

Excellent service.

forward2me

13 years ago

Thanks for your feedback, your opinions are important to us. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

Fantastic service!!!...wish I was aware of it a long time ago...

forward2me

13 years ago

Thanks for taking the time to respond to us - we really appreciate your views. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

Fantastic service. Fresh attitude. Professional staff. Fast and transparent updates. You have resoleved all the…

Fantastic service. Fresh attitude. Professional staff. Fast and transparent updates. You have resoleved all the issues on the way to deliver what was promised. I have already recommended you to all...

Saiba mais

forward2me

13 years ago

Thanks for taking the time to leave us with your feedback, we really appreciate your kind comments. We're really pleased to hear that you were happy with the service we provided and we hope to ship to you again in the near future. Have a great Christmas. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

The service was excellent but d cheapest delivery method was still too expensive.

forward2me

13 years ago

Thanks for your feedback, we really appreciate your comments. If you'd like us to look at other shipping methods for you for any future shipments then please get in touch. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

Excellent service & communication and extremely fast delivery. However I feel I was overcharged for…

Excellent service & communication and extremely fast delivery. However I feel I was overcharged for shipping via DHL - package was stated to weigh 1.6 kg, though in fact it weighed less than 1 kg....

Saiba mais

forward2me

13 years ago

Many thanks for your feedback, your views are important to us. The shipping costs are worked out on the the volumetric weight of the parcel, ie the amount of space the parcel takes up instead of the actual weight which is why you have been charged for the 1.6kg. If you want us to explain this further or have any other queries then please get in touch through our website. Have a great Christmas. Kind Regards, James

Não recebeu um convite para avaliar?

Porquê confiar nas avaliações da Feefo?

Saiba mais sobre a Feefo

forward2me Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?