forward2me Comentários

Many thanks for taking the time to leave us with your feedback, and for your kind comments. We're really pleased to hear that you were happy with the service that we provided and we look forward to shipping to you again in the future. Kind Regards, James

Many thanks for taking the time to leave us with your feedback - we really appreciate your comments. We do use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different service please get in touch. We look forward to receiving more parcels for you in future. Kind Regards, James

Many thanks for taking the time to feedback to us. We're really pleased that you thought we provide a great service - we do all we can to ensure that we meet and exceed our customer expectations. Regarding your thoughts on our consolidation service we thought we would let you know that it is more economical to consolidate multiples of items rather than just 1 or 2. If you need more information on our sliding scale for consolidation pricing please do not hesitate to contact us through the website. We hope this all helps and we look forward to helping you out again soon. Kind Regards, Janet.

Many thanks for taking the time to leave us with your feedback - your comments are really appreciated. Just to clarify what’s involved at this end as part of the shipping process. We open every package to ensure that the item/s are legal to ship, we repackage parcels to reduce the size where we can to keep the shipping costs to a minimum, generate export paperwork and pay the courier/shipper for a smooth delivery. We track all parcels until you receive them and then assist in any way when there’s any customs delays etc. We are also at the end of an e-mail 7 days per week if you need any help/assistance with anything regarding your forward2me account. We hope this all helps you to understand the costs involved and you will continue to use forward2me. If you have any further queries then please don't hesitate to get in touch through email. Have a great weekend. Kind Regards, James

Thanks for your kind comments, we really appreciate your views. We look forward to shipping to you again in the future. Have a good weekend. Kind Regards, James

Many thanks taking the time to leave us with your feedback, we really appreciate your kind comments. Have a good weekend. Kind Regards, James

Thanks for your feedback, we really appreciate your kind comments. Kind Regards, James

Many thanks for taking the time to respond to us, we really appreciate your feedback. We ship your parcels through DHLs premium, door to door, fully tracked service to provide our customers with the service they expect. We can offer you different shipping options in future to help you get the best price for your shipment, for example Royal Mail. We'll be introducing this on our website in the future but we haven't quite got there yet. If you get in touch through our website we'll be happy to look into what options are available for you. Kind Regards, James

Thanks for your feedback. We're sorry you feel our service is expensive - if your shipment was only a small box it is likely that your address is classed as a remote area by our couriers. To avoid this surcharge for future shipments then we can offer to ship to you through Royal Mail or other couriers. If your shipment was of high value then it is best to ship through DHL for full tracking of your parcel. Hope this helps and if you have any further queries please don't hesitate to get back in touch through email. Hope this helps. Kind Regards, James

Thanks for taking the time to leave us with your feedback, we really appreciate your comments. We hope that we can help you again in the near future. Kind Regards, James