forward2me Comentários

Many thanks for registering with us and taking the time to feedback to us. We are really sorry to hear that you are disappointed with our services and won't be able to recommend us to others. This situation was really unfortunate for you and for us - we always do our utmost to fulfill and exceed our customer expectations but on this occasion we didn't get it quite right. DHL have updated their prohibited list for your country and we weren't aware of this until your shipment came through. We did our very best to find a way to ship these to you but unfortunately was unable to. As a gesture of goodwill we will refund the shipping costs that you were charged in the UK. We have made arrangements to update the information on the website. We send our sincere apologies for this unfortunate incident. Please do not hesitate to get in touch with us if you are willing to try us once again. Have a great weekend. Kind Regards, Janet.

Many thanks for taking the time to let us know what you think about our services. We're really pleased to hear that you think our services and communication are very good. Have a great weekend and we look forward to helping you with your parcels again very soon. Kind Regards, Janet.

Thanks for your comments - they are really important to us. We're really pleased that you are happy with our customer services and we look forward to looking after your parcels again very soon. Have a great weekend. Kind Regards, Janet.

Many thanks for taking the time to feedback to us - your comments are important to us. We're really pleased that you think our service is excellent with fast delivery. Have a great weekend. Kind Regards, Janet.

Many thanks for taking the time to feedback to us - your comments are important to us. We're really pleased that you think our service is amazing with fast communication and delivery. We really appreciate you recommending us to your friends. Have a great weekend. Kind Regards, Janet.

Many thanks for taking the time to feedback to us - your comments are important to us. We're really pleased that you think our services are awesome and fast, that's really kind of you. Have a great weekend. Kind Regards, Janet.

Many thanks for taking the time to feedback to us - your comments are important to us. We're really pleased that you think our services are fast and efficient. We hope you are enjoying your Google Nexus 4 and we look forward to helping you again in the near future. Kind Regards, Janet.

Many thanks for taking the time to respond to us - we really appreciate your comments. We hope you don't mind but we have translated your comments for others to see 'Great service. Shipping / delivery to Italy in 24h. Serious and 100% reliable, I highly recommend them' We're really pleased that you're happy with what we do. Have a great weekend. Kind Regards, Janet.

Many thanks for taking the time to respond - your comments are important to us. We have 2 types of insurance available.. Standard insurance - it is automatically applied to every shipment. This gives you £7/kg cover. Full cover insurance - this can be applied at an extra cost but covers you for the full value of the goods and isn't applied to the actual weight of the goods. If you require any more information please do not hesitate to contact us through customer services. Have a great weekend. Kind Regards, Janet.

Him, Many thanks for your feedback and kind comments - we appreciate you taking the time to do this. We're really pleased that you think our service is fast and reliable. Have a great weekend. Kind Regards, Janet.