Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

forward2me Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 13,904 comentários

Cliente fiável

Verificado pela Feefo

13 years ago

Excellent communication and services.we have feature together.

forward2me

13 years ago

Many thanks for your feedback, it's really important to us. It's good to hear that you received excellent communication and we look forward to having a future together, too :) Kind regards, Michelle.

Cliente fiável

Verificado pela Feefo

13 years ago

Very efficient service.I recomand this service I received this parcel within one day. Thanks forward 2…

Very efficient service.I recomand this service I received this parcel within one day. Thanks forward 2 me team.

forward2me

13 years ago

That's really good to hear - thank you for your feedback. We hope to help you out again, sometime soon. Kind regards, Michelle.

Cliente fiável

Verificado pela Feefo

13 years ago

Another very successful delivery. Staff @ forward2me was more than willing to discuss other shipping…

Another very successful delivery. Staff @ forward2me was more than willing to discuss other shipping options, however the best price had already been selected. Thanks once again for all and I look...

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forward2me

13 years ago

Many thanks for your great comments, its really appreciated. We look forward to you receiving another successful delivery, sometime soon. Hope you have a lovely weekend. Kind regards, Michelle.

Cliente fiável

Verificado pela Feefo

13 years ago

Outstanding service. Service was delivered as advertised and it was very quick to Australia. I…

Outstanding service. Service was delivered as advertised and it was very quick to Australia. I will have no hesitation using this moving forward. Obviously it can be quite daunting trying to organise...

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forward2me

13 years ago

Many thanks for taking the time to provide us with your feedback, it's really appreciated. It's great to hear that you found our service outstanding and that the whole process worked well for you. We look forward to shipping parcels for you again very soon. Have a great weekend. Kind regards, Michelle.

Cliente fiável

Verificado pela Feefo

13 years ago

Service was excellent but freight rate was huge, I will definitely continue to use your…

Service was excellent but freight rate was huge, I will definitely continue to use your service, but hope that freight costs will be more realistic in future.

forward2me

13 years ago

Many thanks for taking the time to feedback to us - we really appreciate your comments. We're glad that you have enjoyed our excellent service. For future shipments we can offer you other options if you feel the DHL Express, door to door service is not quite right for you. Please get in touch with our customer services team who will be more than willing to assist. Hope this all helps and you will continue to use forward2me. Kind regards, Michelle.

Cliente fiável

Verificado pela Feefo

13 years ago

Worked very well. Easier and faster than I expected.

forward2me

13 years ago

Many thanks for your feedback - it's really appreciated. It's great to hear that we did a great job for you - we hope to be able to help you out again very soon. Kind regards, Michelle.

Cliente fiável

Verificado pela Feefo

13 years ago

Excellent Service! I would use it more frequently if the prices were a bit lower. Keep the…

Excellent Service! I would use it more frequently if the prices were a bit lower. Keep the good work.

forward2me

13 years ago

Thank you for taking the time to respond to us, we appreciate your comments. We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect. Please always feel free to get in touch with us if you require a different/cheaper method of shipping with no guarantees or tracking. We hope this helps and we look forward to being of service again, sometime soon. Kind regards, Michelle.

Cliente fiável

13 years ago

Very nice to know that if needed you could provide a different/cheaper method of shipping.

Cliente fiável

Verificado pela Feefo

13 years ago

Excellent customer service. Shipping service very fast and accurate. Too much expensive. I suggest to propose as an…

Excellent customer service. Shipping service very fast and accurate. Too much expensive. I suggest to propose as an alternative a cheaper class of service with alternative carriers (royal mail).

forward2me

13 years ago

Many thanks for taking the time to provide us with your feedback - we really appreciate your comments. It's good the hear that you thought our customer service was excellent - thank you. We can offer different/cheaper methods of shipping for future shipments if you feel the DHL Express, door to door service is not quite right for you. Hope this all helps and we look forward to you using forward2me again very soon. Kind regards, Michelle.

Cliente fiável

Verificado pela Feefo

13 years ago

Brilliant service! Forward2me were very efficient and professional, I was very impressed with their service.

forward2me

13 years ago

Many thanks for taking the time to leave us with your feedback, and for your kind comments. We're really pleased to hear that you thought our service was brilliant, efficient and professional. We look forward to shipping to you again in the future. Kind Regards, Michelle.

Cliente fiável

Verificado pela Feefo

13 years ago

very good service will use again

forward2me

13 years ago

Many thanks for your feedback - it's really appreciated. We look forward to shipping future parcels to you, sometime soon. Kind regards, Michelle.

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forward2me Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?