Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Formby Cycles Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/formby-cycles | Feefo

TC

Trusted Customer

8 years ago

O que Trusted Customer disse sobre Formby Cycles:

welcome to the society of disinterested kids

Instill the notion that:'The customer is your bread and butter'.

Formby Cycles

8 years ago

HI John

Thank you for your feed back. If there is anything you would like to discuss please call the store and we will be happy to listen.to your concerns

Regards

Formby Cycles

Data de compra: 05/08/2017

0

Cliente fiável

8 years ago

Great service, arrived quickly and no problems when I had to take it back. The only thing I would say is I wish there was free click and collect.

Formby Cycles

8 years ago

Hi

Thank you for your comments, we are really pleased to hear that you were happy with your experience and look forward to you shopping with us in the future

Kind Regards

Formby Cycles

Avaliações de produtos

Data de compra: 21/08/2017

0

TC

Trusted Customer

8 years ago

O que Trusted Customer disse sobre Formby Cycles:

satisfactory

Bike damaged on arrival but resolved quickly to my satisfaction

Formby Cycles

8 years ago

Hi Chris

Thank you for leave you comment.

Formby cycles

Data de compra: 24/07/2017

0

Cliente fiável

8 years ago

Although they promise next day delivery it does not happen.

They were very helpful but it did take some time. The website thanks you for your order but you are not informed when you will receive it.

Formby Cycles

8 years ago

Hi Phiippa Thank you for you comments We do try to send out items the next working day but unfortunately on this occasion part of your order was out of stock which caused the delay. We take on board your point about the customer informed and we will be making sure this doesn't happen again.

Regards

Formby Cycles

Avaliações de produtos

Data de compra: 04/07/2017

0

TC

Trusted Customer

Le8 4aw

8 years ago

O que Trusted Customer disse sobre Formby Cycles:

All round excellent

After ordering the trek, i recieved an email saying they can't get it untill the 2018 model comes out, they offered me a giant contend sl 2 which was more money for the same price as an apology...

Saiba mais

Formby Cycles

8 years ago

Hi Angus

Thank you for your review, we are really pleased to hear that you were happy with your experience and look forward to you shopping with us in the future

Kind Regards

Formby Cycles

Data de compra: 02/06/2017

0

TC

Trusted Customer

Widnes

8 years ago

O que Trusted Customer disse sobre Formby Cycles:

Excellent experience made easy by the staff everything done that we asked for with loads of good advice ,will definitely be returning ,thanks for everything

Formby Cycles

8 years ago

Hi Paul

Thank you for your review, we are really pleased to hear that you were happy with your experience and look forward to you shopping with us in the futureKind

Regards

Formby Cycles

Data de compra: 04/06/2017

0

TC

Trusted Customer

9 years ago

O que Trusted Customer disse sobre Formby Cycles:

Excellent service provided. Thank you.

Formby Cycles

9 years ago

Hi Ben

Thank you for your review, we are really pleased to hear that you were happy with your order and look forward to you shopping with us in the future

Kind Regards

Formby Cycles

Avaliações de produtos

Data de compra: 15/04/2017

0

TC

Trusted Customer

9 years ago

O que Trusted Customer disse sobre Formby Cycles:

Excellent service by Formby Cycles

Fast efficient service with plenty of communication. Couldn't fault them.

Formby Cycles

9 years ago

Hi CarlThank you for your review, we are really pleased to hear that you were happy with your order and look forward to you shopping with us in the future

Kind Regards Jon

Formby Cycles

9 years ago

Hi Iain

Sorry for the mistake in previous my reply. I am still getting use to using Feefo and I got mixed up with names

Kind Regards Jon

TC

Trusted Customer

9 years ago

No worries Jon. Thanks for the response.

Avaliações de produtos

Data de compra: 11/02/2017

0

TC

Trusted Customer

9 years ago

O que Trusted Customer disse sobre Formby Cycles:

perfect

Great price and the finance option was perfect.

Paula

Formby Cycles

9 years ago

Hi Carl

Thank you for your review, we are really pleased to hear that you were happy with your order and look forward to you shopping with us in the future

Kind Regards

Formby Cycles

Data de compra: 05/12/2016

0

Formby Cycles Comentários

Giant AnyRoad CoMax Road Bike 2017Outros comentários a este produto (1)Ver Web site do ProdutoFantastic bike, very well made and great to ride.

Cube Nutrail Mountain Bike 2017Outros comentários a este produto (1)Ver Web site do ProdutoArrived in protective packaging. Limited amount of assembly required. Excellent looking bike.

Cannondale Slice Ultegra Time Trial / Triathlon 2016Outros comentários a este produto (1)Ver Web site do ProdutoThe bike was always going to be excellent and it hasn't disappointed. Can't wait to get it to the start line now.

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?