Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Flowers Same Day Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 2,106 comentários

Susan

Verificado pela Feefo

Edinburgh

3 years ago

O que Susan disse sobre Flowers Same Day:

First class service, staff polite and i didnt feel pressurised into buying anything more than l had chosen, we stay in Edinburgh so needed to find an outlet near to where my sisterinlaw stay's,...

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FSD Customer Service

Flowers Same Day

3 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Katy Customer Care

Cliente fiável

Verificado pela Feefo

3 years ago

Disappointing

The delivery was as promised, very impressed but very disappointed with the arrangement that was delivered, not as full or varied as the online picture promised. I realise that flowers available vary...

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FSD Customer Service

Flowers Same Day

3 years ago

Hello Pat I am very sorry to hear you are not happy, I think the review has been left before I spoke with you this morning, So hopefully I have rectified the issue for you. Kind Regards Katy Customer Care.

Cliente fiável

3 years ago

Thank you, Katy, yes you have rectified the situation. I appreciate your prompt response and positive offer. When I ordered, I would have preferred to speak to a florist but the florist was busy on another call and I had to go out, which is why I ordered online.

Sue

Verificado pela Feefo

Harwich

3 years ago

O que Sue disse sobre Flowers Same Day:

Excellent Service and quality of product

Very efficient service, friendly call handler, helpful and nothing too much trouble which is refreshing! Would recommend and will use this service again. Flowers were delivered by 3pm as agreed, no...

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FSD Customer Service

Flowers Same Day

3 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it, I will pass this on to Dulcie. Kind regards, Katy Customer Care

Cliente fiável

Verificado pela Feefo

3 years ago

My wife loved the flowers & very good service

FSD Customer Service

Flowers Same Day

3 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Katy Customer Care

Stephen

Verificado pela Feefo

3 years ago

O que Stephen disse sobre Flowers Same Day:

delivered what they promised

FSD Customer Service

Flowers Same Day

3 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Katy Customer Care

Cliente fiável

Verificado pela Feefo

3 years ago

Prompt and convenient

Good service for same day delivery, flowers delivered on time and appeared fresh ...from photo sent by recipient to me .little more than would have paid normally but pleased with the service and...

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FSD Customer Service

Flowers Same Day

3 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Katy Customer Care

Lyn

Verificado pela Feefo

Southampton

3 years ago

O que Lyn disse sobre Flowers Same Day:

Very Efficient!

Flowers arrived within 2 hours, my daughter was very pleased with them.

FSD Customer Service

Flowers Same Day

3 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Katy Customer Care

Cliente fiável

Verificado pela Feefo

3 years ago

Will use again

No issues, flowers lovely thanku

FSD Customer Service

Flowers Same Day

3 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Katy Customer Care

Janet

Verificado pela Feefo

Wallasey

3 years ago

O que Janet disse sobre Flowers Same Day:

From order to delivery was just under 2 hrs . The flowers were just what I asked for well worth using

FSD Customer Service

Flowers Same Day

3 years ago

Hello Jane, Many thanks for taking the time to leave us a review, I'm happy that we could help. Kind regards, Nicole Customer Care

Robert

Verificado pela Feefo

3 years ago

O que Robert disse sobre Flowers Same Day:

First class service

The recipient said the flowers were gorgeous and they were delivered within the day

FSD Customer Service

Flowers Same Day

3 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Katy Customer Care

Não recebeu um convite para avaliar?

Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Porquê confiar nas avaliações da Feefo?

Saiba mais sobre a Feefo

Flowers Same Day Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?