Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Flooring Direct Comentários

https://www.flooringdirect.co.uk/

Lay the foundations for your dream home with Flooring Direct. We'll help you to style your home in the exact way you want it.

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Cliente fiável

4 years ago

Despatch made promptly.

Flooring Direct

4 years ago

Thank you so much for your review!

Christopher Davey

4 years ago

O que Christopher Davey disse sobre Flooring Direct:

VERY POOR SERVICE

Very poor service. I ordered two items, only received one, tried phoning but all I got was music, emailed them and 5 days later still have had no reply. I still do not know if I will get my money...

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Flooring Direct

4 years ago

Hi Christopher, We are so sorry you experienced these issues. If you are still struggling to get in touch, try messaging one of our social media pages. Thanks, Flooring Direct Team

Christopher Davey

4 years ago

I HAVE JUST EMAILED FLOORING DIRECT FOR THE THIRD TIME. THEIR ONLY RESPONSE TO THE FIRST TWO WAS TO USE SOCIAL MEDIA - I DO NOT!!! WHAT IS WRONG WITH EMAIL? OR MAYBE THEY COULD ANSWER THE PHONE....CURRENTLY THEY OWE ME MONEY FOR THE GOODS WHICH WERE NEVER DELIVERED, AND WHICH I NO LONGER NEED. IF I DO NOT GET A PROPER ANSWER AND A REFUND I WILL REPORT THESE PEOPLE TO TRADING STANDARDS. DO NOT USE THEM!!!

Flooring Direct

4 years ago

Hello there, would it be possible for you to send me an email directly? I would like the opportunity to try to resolve your order issues if that's ok? Thanks - Hayley (hayley@flooringdirect.co.uk)

Thomas Smelt

Winchcombe

4 years ago

O que Thomas Smelt disse sobre Flooring Direct:

Horrendous service. Feels like a scam.

Absolutely no contact since purchasing the carpet on 4th July. Am awaiting on a delivery date, still nothing. Tried calling today, straight to hold music and then after ten minutes - an opportunity...

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Flooring Direct

4 years ago

Hello there, I'm very sorry to hear this, would you mind contacting me hayley@flooringdirect.co.uk so that i can assist you further. Thanks -Hayley

Parsa Khamooshi

4 years ago

O que Parsa Khamooshi disse sobre Flooring Direct:

There is no one to respond to emails and phone calls.

Flooring Direct

4 years ago

Thank you for your review, If you would like to contact me hayley@flooringdirect.co.uk i would be more than happy to assist you.

Cliente fiável

4 years ago

Late and damaged

I was given the wrong delivery date so I waited in all day with no explanation. Then when it came a day late it had slices in and holes in the turf

Flooring Direct

4 years ago

I'm very sorry to hear this, please could you contact me so that i can discuss this with you further. Kind regards Hayley

Simon

Wimbledon

4 years ago

O que Simon disse sobre Flooring Direct:

Easy to order and quick delivery

Flooring Direct

4 years ago

Thank you so much for taking the time to leave your review, we love to hear from our happy customers. thanks Hayley

Cliente fiável

4 years ago

Excellent delivered exactly what I ordered scotia beading on time as promis

Delivered on time as promised . Well packaged no damage will use again

rita upton

redditch

4 years ago

O que rita upton disse sobre Flooring Direct:

Delivery was on time and when informed. However one of the pieces of coir we ordered arrived with 2 holes in it.

Craig Tennant

4 years ago

O que Craig Tennant disse sobre Flooring Direct:

Excellent service and quality

Philip Capes

4 years ago

O que Philip Capes disse sobre Flooring Direct:

Good stuff

Great service, great product, fair price. First time I have purchased from this company. I do not expect it to be my last.

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