Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Alternative Airlines Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/flight-directors-alternative-airlines | Feefo

A apresentar todos os 8,687 comentários

Nilufar Tursunkulova

5 years ago

O que Nilufar Tursunkulova disse sobre Alternative Airlines:

It is good site I recommend buy this site

Matthew Mummey

5 years ago

O que Matthew Mummey disse sobre Alternative Airlines:

Must Use Site for PayPal Credit Users

Their shopping experience is on par with other travel sites which is good. However, their best feature is that they accept PayPal Credit which offers 6 months interest free financing. This is my...

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Jonathan Pinque

5 years ago

O que Jonathan Pinque disse sobre Alternative Airlines:

misleading, do not trust their travel insurance.

John

Alternative Airlines

5 years ago

Hi Jonathan, I'm sorry to hear that you've been unsatisfied with our service. Unfortunately, customers do have to meet a certain requirement in order to be covered by Cancellation Protection. The full terms and conditions is available here at https://refundable.me/. If you wish to understand more about what is covered, please do not hesitate to contact our customer service team at https://www.alternativeairlines.com/contact Thanks, John

Cliente fiável

5 years ago

Don’t book thru here i never received my credit back

I never received my credit from last March and no one can help me

Avalon

Alternative Airlines

5 years ago

Hello, I sincerely apologise that you were not completely satisfied with your experience, and for any inconvenience caused. Unfortunately, when an installment plan is selected, the terms and conditions of our payment partners will apply. If you have any further questions, or would like to detail your experience further so that we can further investigate the matter, please do not hesitate to get in contact with our customer service team here: https://www.alternativeairlines.com/contact All the best, Avalon

Cliente fiável

5 years ago

Your service is superb,you respond quickly,Imean I am satisfied.

Yes I would buy from you again....your service is excellent

Dom

Alternative Airlines

5 years ago

Hi, Thank you for the 5-star review! It's great to read that you were happy with our service and you'll use Alternative Airlines again in the future. We work really hard to make sure that we respond to every customer as quickly and efficiently as we can so our Customer Service team we'll be delighted to read that you were so happy with their response time. Have a great flight! Many thanks Dom

Cliente fiável

5 years ago

Awesome! .

Dom

Alternative Airlines

5 years ago

Hi, Thank you for the great review. We're really glad that you found the flight booking experience at Alternative Airlines awesome. Please keep in touch and have a great flight! Many thanks Dom

Lisa

5 years ago

O que Lisa disse sobre Alternative Airlines:

Great service

Dom

Alternative Airlines

5 years ago

Hi Lisa, Thanks so much for your review. It's great to read that you found our service great. Was there anything about the service that you especially liked? We'd love to find out more so that we can understand what works well and also what we might be able to improve. Have a great flight! Many thanks Dom

Megan OSullivan

5 years ago

O que Megan OSullivan disse sobre Alternative Airlines:

I love alternative airlines will definitely be using them again

Amazing service

Dom

Alternative Airlines

5 years ago

Hi Megan, That's great to read! We're delighted that you'll be using us again and that you were so happy with our service. We hope that you have a great flight ahead! Many thanks Dom

Keith Strong

5 years ago

O que Keith Strong disse sobre Alternative Airlines:

Easy process

Albert

5 years ago

O que Albert disse sobre Alternative Airlines:

Fast and convenient

Dom

Alternative Airlines

5 years ago

Hi Albert, Thank you for the 5-star review. It's great to read that you found the flight booking experience at Alternative Airlines fast and convenient, we work really hard to make it as fast and convenient as possible so it's music to our ears! I'll make sure to pass your feedback on to the team, they'll be really happy to hear it. Have a great flight and we hope to hear from you again soon. Many thanks Dom

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Alternative Airlines Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?