Flex Insurance Comentários

Thank you for your feedback. We have taken your feedback about the Flex application form (that you gave us via phone) and are currently making some changes. We appreciate it to help improve what we do.

Hi Bevan, thank you for your feedback I will respond directly via email. Regards Miche

Good Afternoon, Thank you for your feedback. It's disappointing to hear you did not receive a response to your email. Could you please advise whether you have received a response in the meantime. If not, could you please provide your email address so we can locate your questions and respond as a matter of urgency. I will also share your feedback with my team leader to review for coaching purposes. Regards Miche

Hi Istvan Thank you for your feedback. It appears we had a few different email addresses for you which might be why you didn't receive renewal terms. I can confirm we now have the email address as per your request 04/01/2022. On renewal multiple rating factors are taken into consideration, some examples include: the individual characteristics of a plan, location, claims in the area, the rise of catastrophes nationally has also impacted our reinsurance costs. Regards Vicki

Thank you for taking the time to leave your review. We look forward to making sure your journey with us is seamless if you ever need to make a claim. Please always reach out if you have any questions. thank you, Team CHU