It was quite disappointing that it took a few days to debug an issue with the VAT exemption and when finally this was fixed, the export papers were not conform and the shipment returned back to...
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Richard
Fireflyfriends - UK
7 years ago
Hi Emanuel,
My sincere apologies for the original delays you encountered with the VAT Exemption Form, it is not something we had encountered before and we have subsequently resolved this, none the less we endeavor to ensure every customer's experience is excellent. Customs issues arise from time to time, and we do what we can to ensure they get the correct information as promptly as possible.
Please accept our apologies for any delay you have encountered, we have no doubt that you will love the product now that it has arrived with you :)
Thank you for your feedback.
Regards,
Richard
Data de compra: 12/12/2018
0
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TC
Trusted Customer
7 years ago
O que Trusted Customer disse sobre Fireflyfriends - UK:
Never received the $100 gift card that was purchased
Richard
Fireflyfriends - UK
7 years ago
Hi Barbara,
Thanks for your feedback. I'm not sure why you did not receive this, however I have resent this to you. If you have any further queries, please contact Firefly at customer.enquiries@fireflyfriends.com
Regards,
Richard
Avaliações de produtos
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Data de compra: 19/12/2018
0
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TC
Trusted Customer
7 years ago
O que Trusted Customer disse sobre Fireflyfriends - UK:
My granddaughter loves her new bathing chair!
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Avaliações de produtos
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Data de compra: 08/12/2018
0
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TC
Trusted Customer
7 years ago
O que Trusted Customer disse sobre Fireflyfriends - UK:
Our grandson is 2 and has central core myopathy. We gave this to him with his physical therapists blessing for Christmas. Day after Christmas and he wanted in it first thing this morning!
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Avaliações de produtos
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Data de compra: 25/11/2018
0
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TC
Trusted Customer
7 years ago
O que Trusted Customer disse sobre Fireflyfriends - UK:
Firefly is a tremendous vendor of products for children with special needs. The quality and design of the items offered are first rate. The items we have acquired from FIREFLY have enhanced our...
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Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Avaliações de produtos
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Data de compra: 26/11/2018
0
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TC
Trusted Customer
7 years ago
O que Trusted Customer disse sobre Fireflyfriends - UK:
Very happy with product and excellent service
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Avaliações de produtos
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
